Ontario. Ministry of Education

Site: Toronto

Service: Early Years and Child Care Division

Description (Service) Issues licences for licensed child care programs including child care centres, nursery schools and home child care agencies under the Child Care Early Years Act * receives complaints about all care facilities
Service Details
Hours Mon-Fri 8:30 am-5:30 pm
Areas Served Ontario
Eligibility No restrictions
Application For information about how to apply for a license for a Child Care Centre call the Ministry of Education Child Care Licensing Help Desk at 1-855-457-5478 or locally at 416-314-6230

Complaints regarding licensed child care centre or private-home day care agency, call 1-877-510-5333 * complaints regarding unlicensed child care, call 1-844-516-6263 * complaint information available online
Languages English ; French - Reception, Website, Interpretation, Programs, Publications, As required
Fees Service - Licensing fee ; None - No fee to make a complaint
Address and Location
Located In Community Toronto
Address & Map
Mowat Block
900 Bay St, 14th Flr
Toronto, ON M7A 1L2
View Google Map
Intersection Bay St and Wellesley St W
Physical Access Fully Accessible
Contact Information
Office Phone Ministry of Education Child Care Licensing Help Desk: 416-314-6230
Toll Free Phone Ministry of Education Child Care Licensing Help Desk: 1-855-457-5478

Complaints about licensed Child Care Centres: 1-877-510-5333
Complaints about unlicensed Child Care Centres: 1-844-516-6263
E-Mail information_met@ontario.ca
Website www.edu.gov.on.ca/childcare/professionals.html

Agency Overview