Description (Service) Supports to enhance the independence of people who are culturally deaf, oral deaf, deafened, and hard of hearing and encourages prevention of hearing loss 
Ontario Interpreting Services (OIS) - professional sign-language interpreters * set fee - organizations and businesses are responsible for the cost of making their services accessible no matter who requests the interpretation service * advance booking preferred * for after hours emergency interpreter services for health and mental health emergencies, contact Ontario Interpreter Services, After Hours Emergency Interpreter Service at 1-866-256-5142 or TTY: 1-866-831-4657  
Communication Devices Program - carries a wide variety of devices to assist individuals who are deaf, deafened and hard of hearing including TTYs (text telephones), visual smoke detectors, baby monitors, signalling devices and alarm clocks * registered ADP vendor for Teletypewriter for the Deaf 
Hearing Care Counselling - supportive counselling, special assistance, case management, and advocacy for people with hearing loss  
Falls Prevention - Dizziness and balance issues are often directly related to hearing health * additionally, since people rely on sound for orientation in the environment, a person may not be as quickly aware of a potentially hazardous situation when hearing is decreased * therefore, proper hearing health and hearing loss management are important components of falls prevention 
Member of the Simcoe Muskoka Integrated Fall Strategy (SMIFS) * member of the North Simcoe Muskoka Community Support Services Coalition
Service Details
Hours Mon-Fri by appointment only
Areas Served Simcoe County
Eligibility Individuals who are Deaf, deafened or hard of hearing
Application Call for information
Languages English ; American Sign Language (ASL) - Interpretation
Fees None
Address and Location
Site Location Cedar Pointe Business Park
Located In Community Barrie
Address & Map
64 Cedar Pointe Dr, Unit 1412
Barrie, ON L4N 5R7
View Google Map
Intersection Hwy 400 and Dunlop St W
Physical Access Fully Accessible
Contact Information
Office Phone 705-737-3190
Toll Free Phone Ontario Interpreting Service (OIS) (non-emergency service, book in advance): 1-855-656-3748
TTY Phone Simcoe County Area Office: 1-877-872-0585 * Ontario Interpreting Service (OIS) (non-emergency service, book in advance): 1-877-843-0368
Crisis Phone Ontario Interpreting Service (OIS) (Emergency): 1-866-256-5142 * TTY Ontario Interpreting Service (OIS) (Emergency): 1-866-831-4657
Fax 705-722-0381
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Primary Contact Cathy O'Connor, Hearing Care Counsellor; Phone: 705-737-3190 ext 224; Email:
Alternate Contact Ross Hart, Hearing Care Counsellor; Phone: 705-737-3190 ext 223; Email:
Primary Executive Kim Nicholson, District Manager; Email:

Agency Overview

Services at this Location