Service Canada

Site: Barrie

Service: Employment Insurance, Barrie

Record #: BAR0326
Last Modified: 12 Jan 2024
Last Full Update: 25 Sep 2023


Description (Service) Temporary financial assistance and support in finding new employment, able-bodied claimants must be seeking employment to remain eligible
  • Service Canada has tools available to help search job listings, create a résumé, choose a career, and assess skills
  • Job Bank is an online source for employment information and job postings, see listing BAR2664
  • for most people, basic rate for calculating EI benefits is 55% of average insurable weekly earnings, up to a maximum amount
  • as of January 1, 2023, the maximum yearly insurable earnings amount is $61,500 for a maximum amount of $650 per week
  • Individuals not entitled to receive EI benefits, will be contacted by letter or by telephone, a Request for Reconsideration can be submitted, see website for details
Special benefits
  • include maternity and parental benefits, compassionate care benefits, benefits for Parents of Critically Ill Children, sickness benefits and more, see website for complete list and details
Family Supplement
  • for low income families who receive the Canada Child Benefit (CCB)
  • entitlement will be added to EI payment
  • amount based on annual net family income, see website for details
  • for online service go to
  • for assistance accessing services, complete an online request at Service Request
  • for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
  • for assistance in person, make a request for an appointment by filling out the service request form at Service Request

Service Details

Public Comments No local Barrie phone number

NOTE: sign at front of building which houses Barrie Service Canada Centre says Government of Canada, 48 Owen St
Hours Mon-Fri 8:30 am-4 pm, hours may vary
To make a request for an appointment fill out the service request form at Service Request
Areas Served Barrie ; Simcoe County ; Alliston; Angus; Innisfil; Midhurst; Elmvale
Eligibility Eligibility information is a guideline, apply for benefits so processing agents can determine eligibility
  • Persons legally entitled to work in Canada who have an interruption of earnings due to shortage of work, injury, quarantine, pregnancy, adoption, personal illness, or a grave illness in the family
  • Hours of insurable employment that are used to calculate benefit must have been accumulated during qualifying period
  • qualifying period is the shorter of the 52-week period immediately before the start date of claim or the period from the start of a previous benefit period to the start of new benefit period, if benefits were applied for earlier and application was approved in the last 52 weeks
  • Claimants who quit a job without just cause or are fired for misconduct are ineligible for regular benefits, just cause includes:
    • discrimination
    • sexual harassment
    • working conditions that constitute a danger to health and safety
    • significant modification of terms and conditions respecting wages or salary
    • eaving to care for child or immediate family member
    • major changes in work duties
  • Application forms available online only, can be accessed on computers at Service Canada sites
  • Records of Employment from previous employers should be submitted immediately after employment has ended in order to have claim considered from the last day worked
  • first 2 weeks of claim are a waiting period for which no benefits are paid, two week waiting period is to be served while collecting "Regular EI", and only a 1 week waiting period is to be served for "Special benefits"
  • apply for EI benefits as soon as work has been interrupted even if Record of Employment (ROE) has not yet been received, delay may cause loss of benefits
  • claimants' reports must be correctly completed to generate payment (exemptions available for compassionate care benefit claimants)
Languages English ; French - Reception, Website, Interpretation, Programs, Publications
Fees None

Address and Location

Located In Community Barrie
Address & Map
Barrie Service Canada Centre
48 Owen St
Barrie, ON
Canada L4M 3H1
Intersection Owen St and Worsley St
Physical Access Fully Accessible

Contact Information

Office Phone 1-800-277-9914, English; French: 1-800-277-9915
Toll Free Phone 1-800-531-7555, Automated Telephone Reporting, English; Automated Telephone Reporting French: 1-800-431-5595
TTY Phone 1-800-529-3742
Social Media Twitter Twitter:
YouTube YouTube:
Mailing Address Barrie Service Canada Centre 
48 Owen St 
Barrie, ON 
Canada L4M 3H1

Agency Overview