Service Canada

Site: Barrie

Service: Employment Insurance

Description (Service) COVID-19 All in person Service Canada Centres are closed to the public until further notice * clients can apply for critical services online * personal service support for EI and pension applications are available through e-service online and on mobile phones

Temporary financial assistance and support in finding new employment * able-bodied claimants must be seeking employment to remain eligible For most people, basic rate for calculating EI benefits is 55% of average insurable weekly earnings, up to a maximum amount * As of January 1, 2020, the maximum yearly insurable earnings amount is $54,200. This means that you can receive a maximum amount of $573 per week. Special benefitsinclude maternity and parental benefits, compassionate care benefits, benefits for Parents of Critically Ill Children, sickness benefits and more * see website for complete list and details Family Supplement -- for low income families who receive the Canada Child Benefit (CCB) * amount based on annual net family income * see website for details * entitlement will be added to EI payment Service Canada has tools available to help search job listings, create a résumé, choose a career, and assess skills * Job Bank is an online source for employment information and job postings * see listing BAR2664 Individuals not entitled to receive EI benefits, will be contacted by letter or by telephone to explain why * a Request for Reconsideration can be submitted * see website for details
Service Details
Public Comments No local Barrie phone number * NOTE: sign at front of building which houses Barrie Service Canada Centre says Government of Canada, 48 Owen St
Hours Barrie Service Canada Centre: Mon-Fri 8:30 am-4 pm * Telephone information service Mon-Sun 24 hours * call Mon-Fri 8:30 am-4:30 pm to speak to an agent
Areas Served Central Ontario
Eligibility Persons legally entitled to work in Canada who have an interruption of earnings due to shortage of work, injury, quarantine, pregnancy, adoption, personal illness, or a grave illness in the family 
Eligibility information is a guideline * apply for benefits so processing agents can determine eligibility * to determine if eligible submit an application online * approximately 60 minutes needed to complete application 
Hours of insurable employment that are used to calculate benefit must have been accumulated during qualifying period * qualifying period is the shorter of the 52-week period immediately before the start date of claim or the period from the start of a previous benefit period to the start of new benefit period, if benefits were applied for earlier and application was approved in the last 52 weeks 
Claimants who quit a job without just cause or are fired for misconduct are ineligible for regular benefits * just cause includes discrimination, sexual harassment, working conditions that constitute a danger to health and safety, significant modification of terms and conditions respecting wages or salary, leaving to care for child or immediate family member, major changes in work duties 
If unsure of eligibility, apply and processing agents will decide
Application Application forms available online only * can be accessed on computers at Service Canada sites 
Records of Employment from previous employers should be submitted immediately after employment has ended in order to have claim considered from the last day worked * first 2 weeks of claim are a waiting period for which no benefits are paid * claimants' reports must be correctly completed to generate payment (exemptions available for compassionate care benefit claimants) 
Two week waiting period is to be served while collecting "Regular EI", and only a 1 week waiting period is to be served for "Special benefits" 
Always apply for EI benefits as soon as work has been interrupted even if Record of Employment (ROE) has not yet been received * delay may cause loss of benefits
Languages English ; French - Reception, Programs
Fees None
Address and Location
Located In Community Barrie
Address & Map
Barrie Service Canada Centre
48 Owen St
Barrie, ON L4M 3H1
View Google Map
Intersection Owen St and Worsley St
Physical Access Fully Accessible
Contact Information
Toll Free Phone English 1-800-206-7218 * French 1-800-808-6352 
Automated Telephone Reporting * English 1-800-531-7555 * French 1-800-431-5595
TTY Phone 1-800-529-3742
Social Media Twitter Twitter:
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