Description (Service) COVID-19 Update Eligible individuals who may have received support through one of the free tax clinics in the past and who may need help completing their income tax return can call 1-833-995-2341.

CRA will also be reaching out to eligible Canadians for this program
  • Those individuals will receive a personalized letter from the CRA with special information to help confirm that the calls they will be getting are legitimate.
  • This letter may come in the mail or be available through the CRA’s My Account portal.
  • Starting this month through to October 2021, the CRA will call these individuals and help them by directing them to free virtual tax clinics or to online certified tax software products (including a number of free options) and, in certain situations, the CRA agent may be able to help individuals do their taxes over the phone.
Other Clinic in Barrie: provide in person or drop off/pick up option for returns
  • see separate listing BAR0504

  • Service Details
    Public Comments COVID-19 Update 
    There will be no physical contact. Income tax returns will be prepared via telephone and videoconference.
    Hours Vary
    Dates Mar 2 - Apr 29 2021
    Areas Served Barrie - and surrounding area
    Eligibility Available to seniors, people with disabilities, single parents and others with a modest income who have basic, uncomplicated returns * will do returns for current and prior year  
    Income Limits per family 
    Family size is calculated as a single adult or couple and their dependent children under 18 * if there are other adults living in the same household they would file a separate income tax return * the service will not accept returns which show an annual income exceeding approximately: 
    * $35,000 for a one person family  
    * $45,000 for a two-person family (combined income of a couple, or one adult with one child under 18 yrs) 
    * $47,500 for a three-person family (combined income of a couple with one child, or one adult with two children under 18 yrs) 
    * $50, 000 for a four-person family (combined income of a couple with two children, or one adult with three children under 18 yrs) 
    * $52,500 for a five-person family (combined income of a couple with 3 children, or one adult with four children under 18 yrs) 
    * $52,500 plus $2,500 for each additional dependent (under 18 yrs) for a family with more than five persons 
    The service will not do returns: 
    * which have legal or financial complications 
    * which have self employed income 
    * which have capital gains or losses 
    * which have stocks/dividends 
    * which have farm subsidies 
    * which have will/inheritance income 
    * which have business or rental income and expenses 
    * for deceased persons or bankrupt individuals
    • call or email 
    • clients should have all relevant information, T4's and T5's, receipts including rent, property tax bills, etc and last year's return if possible while they are on the phone with the volunteer
    Languages English
    Fees None
    Address and Location
    Located In Community Barrie
    Address & Map
    Barrie, ON
    View Google Map
    Physical Access Not Applicable
    Contact Information
    Toll Free Phone Individual Income Tax Inquiries: 1-800-959-8281 * Tax Forms Warehouse: 1-800-959-2221

    Agency Overview

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