Service Canada

Site: Barrie

Service: Employment Insurance - Work Sharing

Description (Service) COVID-19 Update 
Service Canada Centres are open to the public  
  • for online service go to 
  • for assistance accessing services, complete an online request at Service Request 
  • for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm 
  • for assistance in person, make a request for an appointment by filling out the service request form at Service Request 
  • clients should not book an in-person visit if they: 
    • Have symptoms of fever, cough or difficulty breathing 
    • Have had contact with a confirmed case of COVID-19 in the past 14 days 
    • Have been instructed by local public health authorities to self-isolate due to travel or contact history
Regular Service 
Voluntary, Employment Insurance (EI) program designed to avert temporary layoffs by providing Employment Insurance Income Benefits to eligible clients who willingly agree to work a temporarily reduced work week 
  • Work-Sharing enables employers to retain workers and avoid layoffs during temporary work slowdowns and employees are able to maintain their skills 
  • a three-party agreement involving employers, employees and Service Canada
Service Details
Public Comments There is no local Barrie phone number, use Toll-Free number 
NOTE: sign at front of building which houses Barrie Service Canada Centre says Government of Canada, 48 Owen St
Hours COVID-19 Update 
Service Canada Centres are open to the public, it is recommended to make an appointment, hours may vary  
Regular Hours 
Mon-Fri 8:30 am-4 pm , no appointment necessary
Areas Served Central Ontario
Eligibility Eligible Employers
  • have been in business in Canada year-round for at least two years
  • be a private business, a publicly-held company, or a not-for-profit organization
  • demonstrate that the shortage of work is temporary and beyond their control, and is not a cyclical/recurring slowdown
  • demonstrate a recent decrease in business activity of approximately 10%
  • submit and implement a recovery plan designed to return the Work-Sharing unit(s) to normal working hours by the end of the Work-Sharing agreement
  • must be a reasonable expectation that recovery (i.e. a return to normal work hours for all participating employees) will be achieved by the end of the agreement
Eligible Employees
  • Employees being proposed for a Work-Sharing agreement must be "core employees" (i.e. year round permanent full-time or part-time employees who are required to carry out the everyday functions of normal business activity)
  • be eligible to receive Employment Insurance benefits
  • agree to a reduction of their normal working hours in order to share the available work
  • Consult the Work-Sharing Applicant Guide and provide employees with a copy of the Employee Annex before submitting an application, both available on-line
  • application also available online
  • mail completed application in Ontario to: Employer Program Supports, Service Canada Processing Center, PO Box 6500, Station Don Mills, Toronto ON M3C 0L4
Languages English ; French - Reception, Programs
Fees None
Address and Location
Located In Community Barrie
Address & Map
Barrie Service Canada Centre
48 Owen St
Barrie, ON L4M 3H1
View Google Map
Intersection Owen St and Worsley St
Physical Access Fully Accessible
Contact Information
Toll Free Phone 1-800-622-6232 (1-800-O-Canada)
TTY Phone 1-800-926-9105
Social Media Twitter Twitter:

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