Canadian Mental Health Association. Simcoe County Branch

Site: Telephone Service

Service: Mental Health Crisis Line

Record #: BAR1547
Last Modified: 16 May 2024
Last Full Update: 13 Dec 2023


Description (Service) Crisis telephone line providing single-point access to crisis services for individuals in Simcoe County and surrounding areas
  • Crisis line is available 24 hrs a day for individuals to speak with staff who are professionally trained in mental health and addictions
  • Crisis workers provide:
    • suicide intervention
    • risk assessment
    • information and referrals
    • assistance in resolving crises and securing appropriate crisis intervention resource information
    • pre-crisis support and coping strategies to those who have experienced significant mental health concerns and/or psychosocial stressors and will secure appropriate level of Crisis intervention ongoing
For immediate mental health assistance, call:
  • Mental Health Crisis Line (Mon-Sun 24 hours): 705-728-5044 or 1-888-893-8333; if your call to the crisis line is answered by an automated service leave a message and a crisis counsellor will return your call promptly
  • Telecare: 705-726-7922
  • Kids Help Phone: 1-800-668-6868 or text CONNECT to 686868 to chat

Service Details

Hours Mon-Sun 24 hours
Areas Served Simcoe County
Eligibility No restrictions
Application Call
Languages English; Interpretive Services - Interpreters can be made available if necessary
Fees None

Address and Location

Address & Map No physical location: Telephone Service 

Contact Information

Crisis Phone 705-728-5044, 1-888-893-8333 (TTY services available) Mon-Sun 24 hrs
Social Media Facebook: 
Primary Contact Kerry Dault, Program Manager Crisis Services; Phone: 705-728-5835; Email:
Alternate Contact Lynne Cheliak, Director of Community and Mental Health and Addictions; Phone: 705-726-5033 ext 436; Email:

Agency Overview