United Way Simcoe Muskoka, Low-Income Energy Assistance Program (LEAP)

United Way Simcoe Muskoka

Site: United Way Simcoe Muskoka

Service: Low-Income Energy Assistance Program (LEAP)

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Record #: BAR2539

Last Modified: 05 Jul 2021

Last Full Update: 16 Feb 2021

Description
Description (Service)	COVID-19 Response COVID-19 Energy Assistance Program (CEAP) for customers who are having difficulty paying their utility bills due to the COVID-19 Pandemic available to consumers who have fallen behind by at least two billing cycles, but whose accounts were in good standing when provincial emergency was declared (Mar 17, 2020) available for those unemployed on the date they apply for funding, and have received Employment Insurance or the Canada Emergency Response Benefit since March 17, 2020 provides electricity customers with up to $230 in support if they primarily use electricity for heating, or if they use energy-intensive medical devices, and up to $115 otherwise provides natural gas customers with up to $160 if they reside in Northern Ontario, and up to $80 if they reside elsewhere those who have received support from the Low Income Energy Assistance Program (LEAP) or the Ontario Electricity Support Program in the recent past are ineligible NOT OFFERED BY LEAP, applications will be available through the utility providers’ websites and will be accepted by email, mail, on-line application or by phone Customers will be credited on their utility account For complete details and eligibility, contact your utility provider Regular Service Access centre to apply for LEAP (Low-Income Energy Assistance Program) one-time emergency financial assistance program runs throughout the year maximum grant is $500 per fuel per household per year ($600 for electrically heated homes) assistance through LEAP program can only be received once in a calendar year (12 months) grant is credited directly toward energy bill agency can arrange hold on a disconnection notice while a case is being assessed length of hold depends on utility company all decisions can be appealed
Service Details
Public Comments	COVID-19 Response COVID-19 Energy Assistance Program (CEAP) for customers who are having difficulty paying their utility bills due to the COVID-19 Pandemic available to consumers who have fallen behind by at least two billing cycles, but whose accounts were in good standing when provincial emergency was declared (Mar 17, 2020) available for those unemployed on the date they apply for funding, and have received Employment Insurance or the Canada Emergency Response Benefit since March 17, 2020 provides electricity customers with up to $230 in support if they primarily use electricity for heating, or if they use energy-intensive medical devices, and up to $115 otherwise provides natural gas customers with up to $160 if they reside in Northern Ontario, and up to $80 if they reside elsewhere those who have received support from the Low Income Energy Assistance Program (LEAP) or the Ontario Electricity Support Program in the recent past are ineligible NOT OFFERED BY LEAP, applications will be available through the utility providers’ websites and will be accepted by email, mail, on-line application or by phone Customers will be credited on their utility account For complete details and eligibility, contact your utility provider LEAP Program assistance through LEAP program can only be received once in a calendar year (12 months) Online applications for LEAP can now be made through a secure self-service portal at uwsimcoemuskoka.ca/leap online applications accepted for Hydro One Networks, Elexicon Energy, InnPower only for Enbridge Gas or Union Gas applications are only accepted by calling the toll-free number, 1-855-487-5327 LEAP program runs from January 1, 2021 - December 31, 2021 or until funds are depleted
Hours	United Way of Greater Simcoe County: Mon-Fri 8:30 am-4 pm
Areas Served	Ontario - for Hydro One, Enbridge Gas and Union Gas, Elexicon Energy (formerly Veridian) customers ; Simcoe County - for InnPower, Alectra Utilities (Barrie to North York)
Eligibility	Ages: 18 year(s) and up Hydro One (customers throughout Ontario) Enbridge Gas (customers throughout Ontario) Union Gas (customers throughout Ontario) Elexicon Energy (formerly Veridian) (customers throughout Ontario) Inn Power, formerly Innisfil Hydro (Simcoe County customers) Alectra Utilities, formerly Powerstream May be available to low-income customers of natural gas or electricity distributors (and unit sub-metering providers) experiencing difficulty paying current arrears decision will be based on several factors including long-term viability of the account a disconnection notice is not required to be eligible assistance through LEAP program can only be received once in a calendar year (12 months)
Application	Pre-screening by telephone before in-person interview documents required for interview include photo id for everyone in the home, current utility bill, proof of lease or mortgage, proof of household income for everyone over the age of 18 yrs and recent bank statement showing 30 days prior to application date Information required to apply online include names and dates of birth for everyone in the home, utility account number and past due balance, income information for everyone in the home over 18, monthly rent or mortgage amount. apply online at uwsimcoemuskoka.ca/leap
Languages	English
Fees	None
Address and Location
Located In Community	Simcoe County
Address & Map	1110 Hwy 26 Midhurst, ON L9X 1N6 View Google Map
Intersection	County Road 27 and Hwy 26 W
Physical Access	Fully Accessible
Contact Information
Office Phone	LEAP Program Application: 1-855-487-5327
Fax	http://uwsimcoemuskoka.ca/leap/
E-Mail	leap@uwsimcoemuskoka.ca
Website	uwsimcoemuskoka.ca/leap/
Primary Contact	Chantel Dalton, Senior Manager, Call Centre

Directory of Community Programs and Services in Central East Ontario

United Way Simcoe Muskoka

Site: United Way Simcoe Muskoka

Service: Low-Income Energy Assistance Program (LEAP)

Agency Overview

Locations for this Service

Community Connection Community Connection / 211 Central East Ontario

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