United Way Simcoe Muskoka

Site: United Way Simcoe Muskoka

Service: Low-Income Energy Assistance Program (LEAP)

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Record #: BAR2539 Last Modified: 26 Jul 2022 Last Full Update: 26 Jul 2022
Description
Description (Service) COVID-19 Response
Funding for COVID-19 Energy Assistance Program (CEAP) has ended Oct 2021, for help paying utility bills see Help for Low-Income Customers

Regular Service
Access centre to apply for LEAP (Low-Income Energy Assistance Program) one-time emergency financial assistance
  • program runs from January 1, 2022 - December 31, 2022 or until funds are depleted
  • grant is credited directly toward energy bill
  • agency can arrange hold on a disconnection notice while a case is being assessed
  • length of hold depends on utility company
  • all decisions can be appealed
  • Assistance through LEAP program can only normally be received once in a calendar year (12 months), but there are TEMPORARY PROGRAM CHANGES for 2022
    • Gas customers can receive up to $1000.00 on past due balance
    • Customers who heat with electricity can receive up to $1200.00 on past due balance
    • Eligible customers can apply more than once for 2022 up to the maximum grant amounts
Service Details
Hours United Way of Greater Simcoe County: Mon-Fri 8:30 am-4 pm
Areas Served
  • Brantford - Customers of Brantford Power 
  • Ontario - Customers of Hydro One, Enbridge Gas and Union Gas, Elexicon Energy (formerly Veridian)  
  • Simcoe County - Customers of InnPower  
  • Alectra Utilities, formerly Powerstream (Customers from Barrie to North York only) 
  • Epcor Natural Gas (Customers in parts of Bruce County, Elgin County, Middlesex County, Oxford County and Norfolk County)  
  • Epcor Electricity (Customers in Collingwood, Stayner, Creemore and Thornbury)  
  • Energy+ (Customers in County of Brant)
Eligibility Ages: 18 year(s) and up 
 
  • Hydro One (customers throughout Ontario) 
  • Enbridge Gas (customers throughout Ontario)  
  • Union Gas (customers throughout Ontario)  
  • Elexicon Energy (formerly Veridian) (customers throughout Ontario)  
  • Inn Power, formerly Innisfil Hydro (Simcoe County customers) 
  • Alectra Utilities, formerly Powerstream (Customers from Barrie to North York only) 
  • Brantford Power (Brantford customers) - LEAP FUNDS HAVE BEEN DEPLETED FOR 2022  
  • Epcor Natural Gas (Customers in parts of Bruce County, Elgin County, Middlesex County, Oxford County and Norfolk County)  
  • Epcor Electricity (Customers in Collingwood, Stayner, Creemore and Thornbury) - LEAP FUNDS HAVE BEEN DEPLETED FOR 2022  
  • Energy+ (Customers in County of Brant)
 
May be available to low-income customers of natural gas or electricity distributors (and unit sub-metering providers) experiencing difficulty paying current arrears 
  • decision will be based on several factors including long-term viability of the account 
  • a disconnection notice is not required to be eligible
Application
  • Pre-screening by telephone before in-person interview with the intake agency 
  • documents required for interview include photo id for everyone in the home, current utility bill, proof of lease or mortgage, proof of household income for everyone over the age of 18 yrs and recent bank statement showing 30 days prior to application date
Languages English
Fees None
Address and Location
Located In Community Simcoe County
Address & Map
1110 Hwy 26
Midhurst, ON L9X 1N6
Intersection County Road 27 and Hwy 26 W
Physical Access Fully Accessible
Contact Information
Office Phone LEAP Program Application: 1-855-487-5327
E-Mail leap@uwsimcoemuskoka.ca
Website uwsimcoemuskoka.ca/leap/
Primary Contact Chantel Dalton, Manager, Call Centre, United Way Simcoe Muskoka
Alternate Contact Shelby Tinney, Team Lead, United Way Simcoe Muskoka

Agency Overview

About This Agency
United Way Simcoe Muskoka
Works to improve lives and build communities * achieve the greatest impact and create measurable, lasting change * focused on three key strategies: * Moving people from poverty to possibility * Buildi ... [More]
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Locations for this Service

1 Location(s) for this Service
United Way Simcoe Muskoka
County of Simcoe Administrative Centre
1110 Hwy 26
Midhurst, ON L9X 1N6
 
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