United Way Simcoe Muskoka

Site: United Way Simcoe Muskoka

Service: Low-Income Energy Assistance Program (LEAP)

Description
Description (Service) COVID-19 Response
Funding for COVID-19 Energy Assistance Program (CEAP) has ended Oct 2021, for help paying utility bills see Help for Low-Income Customers

Regular Service
Access centre to apply for LEAP (Low-Income Energy Assistance Program) one-time emergency financial assistance
  • program runs from January 1, 2021 - December 31, 2021 or until funds are depleted
  • maximum grant is $500 per fuel per household per year ($600 for electrically heated homes)
  • assistance through LEAP program can only be received once in a calendar year (12 months)
  • grant is credited directly toward energy bill
  • agency can arrange hold on a disconnection notice while a case is being assessed
  • length of hold depends on utility company
  • all decisions can be appealed
Service Details
Public Comments COVID-19 Response
Funding for COVID-19 Energy Assistance Program (CEAP) has ended Oct 2021, for help paying utility bills see Help for Low-Income Customers

Hours United Way of Greater Simcoe County: Mon-Fri 8:30 am-4 pm
Areas Served
  • Brantford - Customers of Brantford Power  
  • Ontario - Customers of Hydro One, Enbridge Gas and Union Gas, Elexicon Energy (formerly Veridian)  
  • Simcoe County - Customers of InnPower  
  • Alectra Utilities, formerly Powerstream (Customers from Barrie to North York only)
Eligibility Ages: 18 year(s) and up 
 
  • Hydro One (customers throughout Ontario) 
  • Enbridge Gas (customers throughout Ontario)  
  • Union Gas (customers throughout Ontario)  
  • Elexicon Energy (formerly Veridian) (customers throughout Ontario)  
  • Inn Power, formerly Innisfil Hydro (Simcoe County customers) 
  • Alectra Utilities, formerly Powerstream (Customers from Barrie to North York only) 
  • Brantford Power (Brantford customers)
 
May be available to low-income customers of natural gas or electricity distributors (and unit sub-metering providers) experiencing difficulty paying current arrears 
  • decision will be based on several factors including long-term viability of the account 
  • a disconnection notice is not required to be eligible 
  • assistance through LEAP program can only be received once in a calendar year (12 months)
Application
  • Pre-screening by telephone before in-person interview 
  • documents required for interview include photo id for everyone in the home, current utility bill, proof of lease or mortgage, proof of household income for everyone over the age of 18 yrs and recent bank statement showing 30 days prior to application date
Languages English
Fees None
Address and Location
Located In Community Simcoe County
Address & Map
1110 Hwy 26
Midhurst, ON L9X 1N6
 
View Google Map
Intersection County Road 27 and Hwy 26 W
Physical Access Fully Accessible
Contact Information
Office Phone LEAP Program Application: 1-855-487-5327
E-Mail leap@uwsimcoemuskoka.ca
Website uwsimcoemuskoka.ca/leap/
Primary Contact Chantel Dalton, Senior Manager, Call Centre

Agency Overview

Locations for this Service