Barrie. Municipal Office

Site: Barrie - 70 Collier St

Service: Water/Wastewater Assistance Program

Description (Service) Provides financial assistance to low-income households in Barrie, to help offset water/wastewater bill costs.

Successful applicants will be credited a portion of their water/wastewater bill back to them.

The credit provided will not exceed 40% of the total water/wastewater bill to a maximum of $60 per billing cycle.
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Barrie
Eligibility Permanent, full-time principal resident with a current residential water and wastewater billing account.
  • The account must be in the applicants name.
  • The application pertains to a principal residence that the applicant either owns or rents.
  • A principal residence is defined as the main location where the applicant lives.

The applicant's total household income must fall into one of the following limits, before tax:

Number of people living at the residence and Household income before tax

1 ----- $ 25,921

2 ----- $ 32,270

3 ----- $ 39,672

4 ----- $ 48,167

5 ----- $ 54,630

6 ----- $ 61,613

7 ----- $ 68,598

Each additional person +$6,985

Amounts are based on the Government of Canada's 2020 low-income cut-offs (LICOs) and are subject to change.
Application Fill out an application form. Physical copies are also available at Service Barrie (City Hall, 70 Collier St.)
Submit your completed form:
  • by email to
  • in person to Service Barrie (City Hall, 70 Collier St.)
  • by mail to City Hall, 70 Collier Street P.O. Box 400, Barrie, ON, L4M 4T5

Applicants will receive an email or a letter that confirms approval, or reasoning why the application was denied. If approved, the credit will be applied to the next water/wastewater bill.
See website for FAQs.
Languages English
Fees None
Address and Location
Located In Community Barrie
Address & Map
70 Collier St
70 Collier St
Barrie, ON
Canada L4M 1G8
Physical Access Fully Accessible
Contact Information
Office Phone Office: 705-726-4242
After Hours Phone press zero for emergency assistance; appropriate on-call staff may assist you: 705-726-4242
TTY Phone 705-792-7910
Fax 705-739-4243
Social Media Facebook Facebook:
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Twitter Twitter:
Primary Executive Michael Prowse, Chief Administrative Officer; Phone: 705-726-4242 ext 4368
Mailing Address P.O Box 400 
Barrie, ON 
Canada L4M 4T5

Agency Overview