TransUnion of Canada

Site: Burlington

Service: Consumer Relations

Record #: BTN0640
Last Modified: 08 Nov 2023
Last Full Update: 24 Jan 2023


Description (Service)

Stores and maintains credit information about individual Canadian consumers for use by members of the credit reporting agency

  • provides credit reports to individuals upon request  
  • provides information about fraud prevention and assistance

Consumer Website: provides access to Consumer Disclosure Report, the option to add/modify a Potential Fraud Alert, and open up an Online Dispute

  • also provides educational resources and tools to help gain a clear understanding of credit history and the impact of financial behaviour, and guard against identity theft and financial fraud

Credit Report: individuals may obtain their Consumer Disclosure Report (complete account of all the information on your credit report) free of charge online, by mail, in person or by phone 
Credit Dispute: individuals who do not recognize information on their credit report, or believe an item may be inaccurate, may request a free investigation  

  • credit information may be disputed, or personal information updated, online, by phone or by mail (see website for form)

Service Details


In person, by appointment only: Mon-Fri 9 am-4 pm


  • English Mon-Fri 8 am-8 pm
  • French Mon-Fri 8:30 am-5 pm
  • US citizens Mon-Fri 8 am-11 pm
Areas Served Canada ; Ontario
Eligibility No restrictions

Contact for information

Languages English ; French
Fees Service ; None - for consumers requesting credit report

Address and Location

Located In Community Burlington
Address & Map
3115 Harvester Rd, Suite 201
Burlington, ON L7N 3N8
View Google Map
Intersection Guelph Line and Harvester Rd
Physical Access Fully Accessible

Contact Information

Office Phone Toll Free 1-800-663-9980
Toll Free Phone US citizens 1-800-916-8800
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Twitter Twitter:
YouTube YouTube: