TransUnion of Canada

Site: Burlington

Service: Consumer Relations

Record #: BTN0640
Last Modified: 28 Feb 2024
Last Full Update: 28 Feb 2024


Description (Service)

Stores and maintains credit information about individual Canadian consumers for use by members of the credit reporting agency

  • provides credit reports to individuals upon request  
  • provides information about fraud prevention and assistance

Consumer Website:

  • obtain a copy of your Consumer Disclosure
  • add, modify or remove a Fraud Alert
  • dispute inaccuracies on your Consumer Disclosure

Credit Report: individuals may obtain their Consumer Disclosure Report (complete account of all the information on your credit report) free of charge online, by mail, in person or by phone 
Credit Dispute: individuals who do not recognize information on their credit report, or believe an item may be inaccurate, may request a free investigation  

  • credit information may be disputed, or personal information updated, online, by phone or by mail (see website for form)

Service Details


In person: Mon-Fri 9 am-4 pm


  • English Mon-Fri 8 am-8 pm
  • French Mon-Fri 8 am-5 pm
  • US citizens Mon-Fri 8 am-11 pm and Sat-Sun 8 am-5 pm
Areas Served Canada ; Ontario
Eligibility No restrictions

Contact for information

Languages English ; French
Fees Service ; None - Consumer Disclosure

Address and Location

Located In Community Burlington
Address & Map
3115 Harvester Rd, Suite 201
Burlington, ON L7N 3N8
Intersection Guelph Line and Harvester Rd
Physical Access Fully Accessible

Contact Information

Office Phone Toll Free 1-800-663-9980
Toll Free Phone US citizens 1-800-916-8800
Social Media Facebook: 
Mailing Address c/o TransUnion Consumer Relations Department 
PO Box 338 
Hamilton, ON L8L 7W2