City of Stratford Social Services Department - Housing Stability Programs

Site: Community Homelessness Prevention Initiative

Record #: CWD0018
Last Modified: 25 Aug 2022
Last Full Update: 03 Dec 2021


Description (Service)
Financial assistance to people experiencing homelessness to obtain and retain housing and to people at risk of homelessness to remain housed. .

Programs available include: rental arrears, utility arrears, assistance with last month's rent, assistance with moving costs (does not include storage), furniture for new addresses, home repairs that would otherwise not be completed and may place individual's health and welfare at risk. Programs also include emergency shelter stays at local motels.

Low-income Energy Support Program (LEAP) - click here. If you're behind on your electricity or natural gas bill or face having your service disconnected, you may qualify for emergency financial help through LEAP. Please note for Festival Hydro customers this does not cover water or sewage fees and support is available from the City of Stratford Social Services, 519-271-3773 Ext 200.

Service Details

Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Perth County ; St Marys ; Stratford
Eligibility Low income, Ontario Works, ODSP. Age requirements - 18 years and up
Application Active OW and ODSP must complete a CHPI benefits request form. Applicants who are not current recipients of OW or ODSP must complete a CHPI application form and provide income verification to ensure they meet income limits (LICO).
Languages English
Fees None

Address and Location

Located In Community Stratford
Address & Map
City Hall Annex - 1st Floor, 82 Erie St
Stratford, ON
Canada N5A 2M4
Physical Access Fully Accessible

Contact Information

Office Phone 519-271-3773 Ext 200
Toll Free Phone 1-800-669-2948 Ext 200
Primary Contact Alex Burgess, Manager, Ontario Works; Phone: 519-271-3773 Ext 200; Email:
Alternate Contact Alex Burgess, Manager, Ontario Works; Phone: 519-271-3773 Ext 200; Email:
Mailing Address City Hall Annex - 1st Floor, 82 Erie St 
Stratford, ON 
Canada N5A 2M4

Agency Overview