Description (Service) Violence Against Women Services: 
  • Crisis Lines: Crisis telephone lines, and text line remains available 24/7
  • Emergency Shelter: During the COVID-19 pandemic, the 24/7 emergency shelter services remain open for women and children fleeing partner abuse  
  • Housing: The Transitional Housing Worker continues to support clients to find long term housing
  • Counselling: Supportive Counselling services are available virtually to shelter clients
  • Second Stage Residential Housing Program: This service remains available to families
  • Clinical Counselling:  Support is now available to shelter and outreach clients
  • Child and Youth Programs: These are available to shelter and second stage clients
  • Outreach Services: Workshops, and Educational Groups  are available weekly
  • Family Court Support: Clients who separate from their partners are assisted with the family court process  
Service Details
Hours Shelter/ Crisis Line: Mon-Sun 24 hours 
Outreach Services: Mon – Fri 9 am-5 pm
Areas Served Bruce County ; Grey County
Eligibility Ages: 16 year(s) and up 
Women and children experiencing abuse
Application To access services, assessments are completed over the phone.

Crisis support available by phone and text.
Languages English ; French
Fees None
Address and Location
Located In Community Owen Sound
Address & Map
Administrative Office
2048A 9th Ave E
Owen Sound, ON N4K 3H2
View Google Map
Physical Access Fully Accessible
Contact Information
Office Phone Office: 519-376-0755 
Shelter/Crisis Help Line: 519-371-1600 
Text line: 226-974-0755
Toll Free Phone 1-800-265-3722
Fax 519-376-3026
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Primary Contact Heather Sheldrick, Executive Director; Phone: 519-376-0755 ext 200; Email:
Primary Executive Debbie McKague, Board Chair
Alternate Executive Barber Natalie, Board Vice-Chair

Agency Overview

Services at this Location