Description (Service) COVID-19 During the COVID-19 pandemic, the shelter remains open * No in-person counselling; counselling is done via phone * All meetings are done using Zoom 
Provides 24 hour crisis services for victims of abuse: this includes physically, emotionally and/or sexually abused women and their children 
Services include: an emergency shelter * second stage housing * crisis telephone line * counselling * child and youth programs * workshop groups * referral services and public education services * family court support, hospital, or police accompaniment may be possible 
Also helps clients to identify long term housing
Service Details
Hours Office: Tue-Thu 9 am-4:30 pm * Shelter/Crisis: Mon-Sun 24 hours * Text support: Mon-Sun 24 hours
Areas Served Bruce County ; Grey County
Eligibility Ages: 16 year(s) and up 
Women and their children experiencing violence and abuse
Application Over the phone assessment * Crisis Support available by phone or text
Languages English ; French - mandated to provide service in French
Fees None
Address and Location
Located In Community Owen Sound
Address & Map
Administrative Office
2048A 9th Ave E
Owen Sound, ON N4K 3H2
View Google Map
Physical Access Fully Accessible
Contact Information
Office Phone Administration: 519-376-0755 * Shelter/Crisis Help Line: 519-371-1600 * Text line: 226-974-0755
Toll Free Phone Shelter/Crisis Help Line 1-800-265-3722
Fax 519-376-3026
Social Media Facebook Facebook:
LinkedIn LinkedIn:
Primary Contact Heather Sheldrick, Executive Director; Phone: 519-376-0755 ext 200; Email:
Primary Executive Debbie McKague, Board Chair
Alternate Executive Barber Natalie, Board Vice-Chair

Agency Overview

Services at this Location