Hydro One

Record #: CWD0762
Last Modified: 27 Nov 2023
Last Full Update: 03 Jun 2022


Description (Service) Electric transmission and distribution utility company. No walk-in service available.

For detailed hydro outages map click here. Can register for free Power Outage Alert Service by visiting myAccount from website to receive texts and/or emails to obtain updates on restoration times during power outages.

Service Details

Hours Billing and Service: Mon-Fri 7:30 am-8 pm
Power Outage/Emergency: Mon-Sun 24 hours
Areas Served Ontario
Eligibility No restrictions
Application Call or visit website for information
Languages English; French
Fees Service

Address and Location

Located In Community Toronto
Address & Map
Toronto, ON
Physical Access Not Applicable

Contact Information

Office Phone 1-888-664-9376
Toll Free Phone 1-800-434-1235, Report a Power Outage and Emergency Inquiries
Website https://www.hydroone.com
Social Media Facebook Facebook: https://www.facebook.com/HydroOneOfficial
Instagram Instagram: https://www.instagram.com/hydrooneofficial
LinkedIn LinkedIn: https://www.linkedin.com/company/hydro-one/?originalSubdomain=ca
Twitter Twitter: https://twitter.com/HydroOne
Mailing Address c/o Hydro One Networks; PO Box 5700 
Markham, ON 
Canada L3R 1C8

Agency Overview