Description (Service) Provides community information and referral services by telephone, Internet, email and walk-in * coordinates the maintenance of a region-wide database of community, social, health, government and disaster services * produces reports on community needs and trends, unmet needs and service gaps * supports communities during emergency response and recovery 
Also provides the following services: 
* delivers the 211 service for Central East Region, a free 24/7, multilingual helpline 
* volunteer centre that promotes and supports volunteerism * services include a referral and matching service for volunteer placement within the community for all ages * education and training for volunteers and community organizations through topic and issue related workshops * community education and awareness 
* Community Resource Centre, a multi-tenant non profit centre 
* Home for Life, a local volunteer initiative supporting individuals through computer help, friendly visiting, grocery assistance, laundry help, and other tasks that enable people to remain in their home 
Engages in community development activities to reduce duplication, streamline costs and improve service delivery
Service Details
Hours Admin: Mon-Fri 8:30 am-4:30 pm * 211 Service: Mon-Sun 24 hours
Areas Served Bruce County ; Grey County ; Haliburton County ; Huron County ; Kawartha Lakes ; Muskoka District ; Northumberland County ; Parry Sound District ; Perth County ; Peterborough (County of) ; Simcoe County
Eligibility No restrictions
Application Call or visit the website for more information
Languages English ; Interpretive Services - available in 170 languages
Fees None
Address and Location
Located In Community Collingwood
Address & Map
Saunders Building
199 Campbell St
Collingwood, ON L9Y 4J9
View Google Map
Intersection Campbell St and High St
Physical Access Fully Accessible
Contact Information
Office Phone Administration 705-444-0040
Toll Free Phone 211 * 1-866-743-7818
TTY Phone 1-888-340-1001
Fax 705-445-1516
Primary Contact Michelle Fisher, General Manager; Phone: 705-444-0040 ext 228; Email:
Primary Executive Pamela Hillier, Executive Director; Phone: (Business) 705-444-0040 ext 234; Email:
Mailing Address PO Box 683 
Collingwood, ON L9Y 4E8

Agency Overview

Services at this Location