Community Connection

Site: Out of The Cold Collingwood

Description (Service) COVID-19 Response During the pandemic, Out of The Cold is providing 24/7 shelter, health and safety monitoring, connections to housing, health services and community supports, and daily food and meals. Shelter operations have been moved to a local motel until the crisis is over * Capacity of 12 beds per night, eligibility determined through pre-screening process over the phone only with shelter staff 24/7 
Regular Service: 
Provides temporary emergency housing * Clients may receive short-term housing through this program 
Accepting financial donations online here  
Food and meal donations, and how to become a donor should be directed to Donor inquiries will be responded to during food program operating hours, daytime Monday-Friday.  
Does not accept donations of items onsite, contact Fundraising Lead for further information
Service Details
Public Comments During COVID the shelter is operating Mon-Sun 24 hours 
Female callers should call My Friend's house women's shelter (705-444-2511) to see if there is an available bed
Hours Pre-Screening via Telephone: Mon-Sun 24 hours 
Shelter Service: Mon-Sun 24 hours
Areas Served Blue Mountains ; Collingwood - and surrounding areas ; Nottawa ; Stayner ; Wasaga Beach ; South Georgian Bay
Eligibility Ages: 16 year(s) and up 
Youth (16 years and older), couples, individuals and families
Application Referrals to the programs happens Mon-Sun 24 hours 
Everyone must call ahead to speak with shelter staff at 705-606-6589 * Shelter staff must speak directly with person(s) inquiring about accessing the shelter to complete a pre-screening process on the phone * Families should identify themselves as such, so the intake coordinator can arrange family accommodations
Languages English
Fees None
Address and Location
Located In Community Collingwood
Address & Map
Collingwood, ON
View Google Map
Physical Access Unknown
Contact Information
Office Phone 705-606-6589
Social Media Facebook Facebook:
Primary Contact Pam Hillier, Executive Director, Community Connection; Phone: 705-444-0040 ext 234; Email:
Alternate Contact Tracy O'Neill, Volunteer Fundraising Lead, Out of The Cold Collingwood; Email:
Volunteer Coordinator Dana Kaluzny, Food Program Coordinator, Out of The Cold Collingwood; Email:
Mailing Address PO Box 683 
199 Campbell St 
Collingwood, ON 
Canada L9Y 4J9

Agency Overview