Can provide help with the following programs by using eServiceCanada:

• Employment Insurance (EI)
• Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS) benefits
• Social Insurance Numbers (SIN)
• Veterans Affairs Canada Services

They will call you back within two business days.
You can complete the following tasks at a Service Canada Centre:

• submit supporting documents
• accept Proof of Identity documents
• authenticate appointed representatives and third parties
• telephone interpretation services
• obtain a temporary access code

Protecting your information
You now need to show valid ID and answer verification questions at Service Canada Centres to access your file.
To be accepted, your valid ID needs to show your legal name, photo, signature and/or date of birth.
Examples of accepted ID include:

• One of the following:
  • a passport (Canadian or foreign) or permanent resident card
  • a Certificate of Indian Status issued by the Government of Canada
  • a provincial or territorial ID card or drivers license
• or two of the following:
  • a birth certificate (provincial or territorial)
  • a certificate of Canadian citizenship
  • a certificate of registration of birth abroad
  • any other government-issued ID

No ID is required to ask about programs or services.