Record #: DUF0013
Last Modified: 05 Dec 2023
Last Full Update: 25 Sep 2023


Description (Service) Nationwide service is a partnership between MedicAlert Foundation Canada and the Alzheimer Society of Canada. Helps identify a person with dementia who is lost and assist them to safely return home

Individuals with dementia or caregivers can voluntarily subscribe to the MedicAlert service and wear an identification bracelet. If the person goes missing or is found wandering, police or other first responders can quickly access information about the person

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Service Details

MedicAlert Customer Service: Mon-Fri 9 am-8 pm
Orangeville Alzheimer's Office: Mon-Fri 8:30 am-4:30 pm
Shelburne Alzheimer's Office: Wed 8:30 am-4:30 pm or by appointment
Areas Served Caledon (Town of) ; Dufferin County ; Wellington County
Eligibility People with dementia at risk of wandering or becoming lost
Application Visit website to complete an online Subscriber Application Form or call MedicAlert Customer Service
Languages English; French - Materials only
Fees Service - $60 per year ; Subsidy available for individuals with low income
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Address and Location

Located In Community Orangeville
Address & Map
25 Centennial Rd
Unit 1
Orangeville, ON
Canada L9W 1R1
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Intersection Centennial Rd / Dawson Rd
Physical Access Fully Accessible

Contact Information

Office Phone 519-941-1221, Orangeville ; Shelburne: 519-925-4242
Crisis Phone 1-855-581-3794, MedicAlert Customer Service
Fax 519-941-1730
Social Media Facebook Facebook:
Twitter Twitter:

Agency Overview