County of Bruce.

Site: Walkerton - Human Services

Service: Human Services - Ontario Works

Record #: GBA0086
Last Modified: 09 Feb 2022
Last Full Update: 16 Sep 2021


Description (Service) COVID-19 Response
For individuals who are not in receipt of Ontario Works (OW) or Ontario Disability Support Program (ODSP), Emergency Assistance is available for those facing a crisis or emergency who have no immediate access to other supports. This assistance is temporary in nature. To apply for this benefit, contact the local OW office or through the Emergency Assistance Online site. 
Regular Service
Ontario Works Financial Assistance assists with immediate financial need and employment supports. Monthly financial entitlement is based on family size, housing costs and income. 
Other services include:  
Families with Children - The Bruce County Children's Activity Assistance Program (BCCAAP) provides funds for families with gross earnings under $30,000 to assist with costs for non-sporting activities. The program provides a maximum of $300.00 per year per eligible child. 
Emergency Dental Services - for individuals who qualify for Ontario Works benefits  
Employment Benefits - covers costs related to starting a job or searching for employment. Assistance available for job searching, job referral, resume writing, upgrading and job skills training 
Community Placements - provides assistance to secure a volunteer placement with a non-profit organization  
Learning, Earning and Parenting (LEAP) - helps young parents finish high school, improve parenting skills, locate and maintain employment  
Discretionary Benefits - health care supplies such as mobility devices and other health care aides, prosthetic devices, cremation/burials  
Welfare Fraud Hotline 1-800-394-7867 - to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance 
Satellite Human Services offices are also located at:  
529 Gary Street, Kincardine - 519-396-2116  
1243 MacKenzie Road, Port Elgin - 519-389-5580  
268 Berford Street, Wiarton - 519-534-1286

Service Details

Public Comments Starting Monday, September 13, 2021, Bruce County Administrative buildings in Walkerton, Kincardine, Port Elgin, and Wiarton will begin to welcome the public back for in-person service. Bruce County continues to follow the health measures announced by the Ontario Government and Grey Bruce Public Health in an effort to limit the spread of COVID-19 variants and provide a safe customer service experience for the community. Pre-booked appointments are still encouraged. Bruce County will also continue to offer customer service virtually and are happy to assist individuals online and over the phone. 
To book an appointment, please contact a specific department, or reach us at: 
Call: 519-881-1291 
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Bruce County
Eligibility Ages: 16 year(s) and up 
Adults 18 years and over in financial need. Youth 16-17 years in financial need who cannot live at home (funds must be managed by a trustee, guardian or agency). Financial need is determined by a review of income, liquid assets and living expenses.  
Learning, Earning and Parenting (LEAP): provides financial assistance for parents between the ages of 16-24 who are attending school. Must meet all other Ontario Works eligibility to qualify for the LEAP program. Call for more information.
Application There are three ways to apply for social assistance: 
1. Apply online at 
2. Call 1-800-265-3005  
3. In person at any of the four Human Services offices in Bruce County (Walkerton, Kincardine, Port Elgin and Wiarton)
Languages English
Fees None

Address and Location

Located In Community Walkerton
Address & Map
30 Park St
Walkerton, ON N0G 2V0
View Google Map
Intersection Park and Yonge
Physical Access Fully Accessible

Contact Information

Office Phone Intake: 519-881-0431
Toll Free Phone Intake: 1-800-265-3005
Fax 519-881-4324
Primary Contact Carla Meili, Income and Employment Supports Manager; Email:
Alternate Contact Aryn Becker, Income Support Supervisor; Email:
Mailing Address PO Box 399 
Walkerton, ON N0G 2V0

Agency Overview

Locations for this Service