Site: Durham

Service: Durham Service Counter

Record #: GBA1121
Last Modified: 27 Nov 2023
Last Full Update: 21 Jul 2022


Description (Service) Access to wide range of Ontario government services and information. Staff assistance, information and referral.

Driver and Vehicle
  • vehicle permits and plates
  • drivers licenses
  • accessible parking permits
  • copies of records
  • product sales including information packages on specific used vehicles
Health - Ontario health card registration, renewal, replacement (lost, stolen or damaged) and change of name or address. Organ and tissue donor registration.

Ontario Photo Card
  • obtain, renew or replace the Ontario Photo Card
  • change the address, the digital signature and /or name on an Ontario Photo Card
  • digital photo for the Ontario Photo Card

Service Details

Hours Tue-Fri 9 am-5:30 pm, Sat 9 am-4:30 pm
Areas Served Grey County
Eligibility Varies by service, check website for more information.

You cannot get health card services at this location if you have a Temporary Resident Permit or Work Permit that says valid until or issued until a specific date. Contact 1-866-532-3161 for more details.
Application Drop in, with appropriate supporting documents (call ahead or see website). Many forms can also be completed and submitted online.
Languages English
Fees Fees for some transactions.

Address and Location

Located In Community West Grey
Address & Map
154 Garafraxa St N
West Grey, ON
Canada N0G 1R0
View Google Map
Intersection Garafraxa St and Mill St
Physical Access Partially Accessible - Entrance is accessible but washroom is not

Contact Information

Office Phone 519-369-3241 ; Health Card Inquiry: 1-888-376-5197 ; Driver and vehicle Inquiry: 1-800-387-3445
Toll Free Phone 1-800-267-8097, Ontario-wide
TTY Phone 1-800-268-7095, Ontario-wide
Social Media Facebook Facebook:
Twitter Twitter:
Mailing Address 154 Garafraxa St N 
West Grey, ON 
Canada N0G 1R0

Agency Overview