Service Canada

Site: Owen Sound

Service: Owen Sound Service Canada Centre

Description (Service) COVID-19 All in person Service Canada Centres are closed to the public until further notice * clients can apply for critical services online * personal service support for EI and pension applications are available through e-service online and on mobile phones * Many online services available at * For assistance accessing services, complete online request at

One-stop service delivery for a wide range of federal programs and services * Internet access and assistance locating and applying for Employment Insurance, Social Insurance Numbers, Canada Pension Plan, Old Age Security and passports as well as Apprenticeship Incentive Grant, Canada Education Savings Grant and others
Service Details
Public Comments Usually the shortest waiting times are between 8:30 am-10 am 
Service Canada is still located in the Heritage Place Shopping Centre (1350 16th St E, Owen Sound) but they have recently moved to a different office/unit within the shopping centre
Hours Mon-Fri 8:30 am-4 pm * Toll free line Mon-Fri 8 am-5 pm
Areas Served Bruce County ; Grey County
Eligibility No restrictions
Application Walk-in, call or visit website
Languages English ; French interpreters can be arranged
Fees None
Address and Location
Located In Community Owen Sound
Address & Map
Heritage Place Shopping Centre
1350 16th St E
Owen Sound, ON N4K 6N7
View Google Map
Intersection 9th Ave and 16th St East
Physical Access Fully Accessible
Contact Information
Toll Free Phone 1-800-622-6232 (1-800-O-CANADA)
TTY Phone Toll free 1-800-926-9105
Fax 613-941-1827

Agency Overview