HCSS Grey-Bruce

Site: Owen Sound - Heritage Place Mall

Service: HCSS Transportation

Description (Service) Affordable, community-based transportation system for any resident of Grey or Bruce County in need of accessible transportation. 
* Provides non-emergency medical transportation to eligible individuals from their homes to medical appointments, between medical facilities and to and from long term care facilities 
* Provides limited social rides for seniors such as shopping, errands, banking and appointments 
* Will refer people to other transportation services in Grey Bruce if they do not qualify for this service 
Will transport to medical appointments outside Bruce or Grey Counties on a case-by-case basis. Contact office to make arrangements.
Service Details
Public Comments Will arrange transportation for individuals to COVID-19 vaccination clinics and wave the 48 hour requirement to schedule ride (as long as resources are available to supply ride)
Hours Office: Mon-Fri 8:30 am-4 pm  
Drivers: Mon-Fri 7 am-7 pm * Will run on Sat for medical or dialysis appointment that can only be accommodated on the weekend
Areas Served Bruce County ; Grey County
Eligibility Residents of Grey or Bruce Counties 
* Anyone 18 or older in need of transportation to a medical appointment 
* Individuals with disabilities who require transportation 
* Seniors needing affordable transportation for social or medical purposes
Application Call * First-time users of medical or accessible transportation service, call to do intake at least two business days in advance of requesting a ride
Languages English
Fees $10 for round trips under 20 km * for over 20 km, a flat rate of $0.45 per km applies * Can request an estimate of cost before booking a ride * Transportation subsidy may be provided based on eligibility criteria, call for details
Address and Location
Located In Community Owen Sound
Address & Map
1350 16th St E, Suite G12
Owen Sound, ON N4K 6N7
View Google Map
Intersection 16th St E and 18th Ave E
Physical Access Fully Accessible
Contact Information
Office Phone 519-370-0558 * Intake: 519-372-2091
Toll Free Phone 1-888-660-6048
Fax 519-370-0560
E-Mail schedulers@hcssgreybruce.com
Website https://hcssgreybruce.com/transportation-services
Primary Contact Cathy Stoddart, Team Leader of Transportation; Phone: 519-372-2091 ext 2100; Email: cstoddart@hcssgreybruce.com
Alternate Contact Marg Johnson, Director of Transportation Services; Phone: 519-372-2091 ext 2128; Email: mjohnson@hcssgreybruce.com

Agency Overview

Locations for this Service