United Way of Bruce Grey
Site: United Way of Bruce Grey
Service: COVID Related Rent Arrears Program Intake - 211 Procedure
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Print Version (New Window)| Record #: GRE0005 | Last Modified: 30 Jun 2022 | Last Full Update: 01 Apr 2022 |
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| Description (Service) | Information: Rental arrears assistance for households who have COVID-19 Pandemic related income loss (lost a shift due to staying home with a child for a day, loss of job/income, quarantine requirements etc). It can also assist low income seniors who have lost a portion of their Guaranteed Income Supplement (GIS) due to the fact that the COVID-19 assistance they may be getting is not considered employment earnings. Guidelines for this fund are flexible and United Way of Bruce Grey would rather prevent homelessness, so if there is any loss of income, complete Intake Survey. Applicants DO NOT have to have an eviction notice to qualify, as long as their income loss is COVID related. They need to be late by at least one day and be able to get a letter from their landlord verifying this. Arrears assistance is dependent on the landlord allowing the tenants to stay. It will not be paid out if an eviction notice has been OFFICIALLY GRANTED and the eviction cannot be prevented. Arrears assistance is dependent on the SUPPORT allowing the tenants to stay. If someone has a pending eviction notice, refer them to the Grey-Bruce Community Legal Clinic Available assistance (based on income limit - see eligibility)
Accessing assistance through this fund does NOT reduce eligibility for the United Way of Bruce Grey's regular Utility Assistance fund. Individuals with income loss NOT due to COVID, should attempt to access CHPI funds through Bruce or Grey County. Do not refer individuals in need, due to COVID, to the Bruce County Housing Stability Fund or the Grey County Sustainable Housing Benefit (although they can access it for utility arrears). The United Way of Bruce County will go through any other options with them. Procedure 1. Introduction to Caller:
Privacy Consent To determine whether you are eligible for rental assistance, I will need to ask you some questions about your household, income, and rental situation. The information requested and collected is for the purpose of processing your application to the Rental Assistance Program. All of the information collected is considered confidential and will not be discussed with anyone outside our agency, the United Way of Bruce Grey office without your permission. Do you consent to providing the requested information? 211 I&R will complete the intake form with caller 3. Prescreen for eligibility - income level.
4. Complete Intake Survey - advise caller that approximate time frame for application processing is 3-5 days. If caller calls back saying they have not heard from United Way, only if a weeks time has passed since the intake was completed, direct the caller to call United Way directly 519-376-1560 Please inform caller that UWBG is unable to contact them by text If individual also requires Utility Assistance and qualify for the UWBG utilty assistance, refer to Utility Assistance Program Intake - 211 I&R Procedures and Information and complete separate Intake Survey. |
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| Service Details | |||||||||||
| Hours | United Way: Mon-Fri 8:30 am-4:30 pm | ||||||||||
| Areas Served | Bruce County ; Grey County | ||||||||||
| Eligibility | Minimum age: 16 years old Individuals requiring rent assistance due to a COVID-19 Pandemic related income loss whose income doesn't exceed the following household criteria:
Individuals in rent geared to income county housing MAY not be eligible. |
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| Application | I&R staff to use intake form (link in description) | ||||||||||
| Languages | English | ||||||||||
| Fees | none | ||||||||||
| Address and Location | |||||||||||
| Located In Community | Owen Sound | ||||||||||
| Address & Map | |||||||||||
| Intersection | 9th St E and 4th Ave E | ||||||||||
| Physical Access | Not Accessible - No elevator, Ring bell at front door and staff will come downstairs | ||||||||||
| Contact Information | |||||||||||
| Office Phone | 519-376-1560 | ||||||||||
| Toll Free Phone | 1-800-794-1728 | ||||||||||
| Fax | 519-376-5458 | ||||||||||
| assist@unitedwaybg.com | |||||||||||
| Website | https://unitedwayofbrucegrey.com | ||||||||||
| Social Media |  Facebook: www.facebook.com/Unitedwaybrucegrey Twitter: twitter.com/weRpossibility |
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| Primary Contact | Karen Baxter, Utility Assistance Co-ordinator | ||||||||||
| Mailing Address | 380 9th St E Owen Sound, ON Canada N4K 1P1 |
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