Directory of Community Programs and Services in Barrie Ontario

Commission for Complaints for Telecom-television Services

Add to List Suggest Update Français
Record #: IMP0070
Last Modified: 08 Jul 2024
Last Full Update: 05 Jul 2024

Contacts

Office Phone 1-888-221-1687, Toll free
TTY Phone 1-844-713-3010, Toll free
Fax 1-877-782-2924
E-Mail response@ccts-cprst.ca
Website www.ccts-cprst.ca
Social Media Facebook Facebook: https://www.facebook.com/ccts.cprst/
LinkedIn LinkedIn: https://www.linkedin.com/company/commission-for-complaints-for-telecom-television-services/
X (Twitter) X (Twitter): https://x.com/ccts_cprst
YouTube YouTube: https://www.youtube.com/channel/UCLagw5p-R3rIJWUto9wt-5Q

Addresses

Address & Map
Ottawa, ON
Canada
 
View Google Map
Mailing Address PO Box 56067 
Minto Place RO 
Ottawa, ON 
Canada K1R 7Z1
Physical Access Not applicable

Description

Description (Service)

Helps resolve customer complaints with phone providers, cable companies , TV services and internet providers

  • situations include billing errors, contract disputes, poor service quality and credit management

Service Details

Hours Mon-Fri 9 am-5 pm
Areas Served Canada
Eligibility Individuals and small businesses in Canada
Application
  • Before submitting a complaint, customers must have already tried to resolve their disputes directly with their service providers
  • If the matter remains unresolved, customers can then file a complaint with the CCTS
Languages English; French
Fees None

Subjects

Service Categories Television Complaints ; Utility Service Complaints
Every effort is made to ensure that the information in this directory is accurate, up-to-date and comprehensive. However, Information Barrie cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.