Canada. Indigenous Services Canada

Site: Gatineau - Wellington St

Service: Indian Residential Schools Settlement Agreement

Record #: IMP0110
Last Modified: 18 Nov 2024
Last Full Update: 15 Nov 2024

Contact Information

Office Phone 1-800-567-9604, Enquiries, toll free
TTY Phone 1-866-553-0554, Enquiries, toll free 1
Fax 1-866-817-3977
E-Mail aadnc.infopubs.aandc@canada.ca
Website www.rcaanc-cirnac.gc.ca/eng/1100100015576/1571581687074#sect1

Addresses and Location

Located In Community Gatineau
Address 10 Wellington St, Sir Charles Tupper Building, Floor 4C, Mailstop 6604C 
Suite 1455 
Gatineau, QC 
Canada K1A 0H4
Physical Access Not Applicable

Description

Description (Service) Programs include:

Residential School Information Line, 1-866-879-4913
  • basic information about IAP, ADR and CEP programs
  • Mon-Sun 8 am-11 pm
  • will mail out application kits
  • confirms receipt of IAP applications
Common Experience Payment (CEP) Call Centre, 1-866-640-9992
  • general information and inquiries regarding status of application
  • Mon-Fri 9 am-6 pm
  • will answer specific inquiries about the status of an application for reconsideration, an application for National Administration Committee appeal, an application for a court appeal
Independent Assessment Process (IAP) Info Line, 1-877-635-2648
  • provides claimants and counsel with status updates in regards to specific claims
  • Mon-Fri 9 am-6 pm
  • responds to a broad range of questions related to the IAP

Service Details

Hours Hours vary by program
Areas Served Canada
Eligibility
  • Former students, including First Nations, Métis and Inuit
  • who lived at a recognized Indian Residential School and were alive on May 30, 2005
  • or who lived at the Mohawk Institute Residential Boarding School in Brantford, Ontario between 1922 and 1969, and were alive on October 5, 1996
Application Call, mail, fax or visit website for complete information
Languages English; French
Fees None

Administration

Alternate Name Aboriginal Affairs and Northern Development Canada ; Alternative Dispute Resolution ; Canada. Aboriginal Affairs and Northern Development Canada ; CEP ; Common Experience Payment (CEP) ; Common Experience Payment (CEP) Response Centre ; Health Supports for Former Students of Indian Residential Schools ; IAP ; Independent Assessment Process (IAP) ; Indian Residential School Information Line ; Indian Residential Schools Resolution ; IRSSA