Landlord and Tenant Board

Site: Southwestern Regional Office

Service: Housing Services

Description (Service) Independent body established to resolve disputes between residential landlords and tenants through mediation or adjudication * provides information concerning tenant and landlord rights and obligations under the Residential Tenancies Act (RTA) * processes applications to determine and regulate justified rent increases and jurisdiction for both landlords and tenants

Rent Control Guidelines - Landlords are allowed to raise rents without seeking government approval up to the approved guidelines * contact Board for current percent or visit the website

Formerly the Ontario Rental Housing Tribunal
Service Details
Public Comments COVID-19 Service Change: Continuing to provide services to the public. All in-person hearings previously scheduled have been postponed. Telephone or written hearings will be scheduled for non-eviction matters and urgent eviction matters. Residential evictions temporarily paused. See Important Notice for more information.
Hours Mon-Fri 8:30am-5pm
Areas Served Brant County ; Bruce County ; Chatham-Kent ; Elgin County ; Essex County ; Grey County ; Haldimand County ; Huron County ; Lambton County ; Middlesex County ; Norfolk County ; Oxford County ; Perth County ; Waterloo Region ; Wellington County
Boundaries Southwestern Ontario
Eligibility Residential landlords and tenants
Application Call * applications and supporting documents can be filed in person at any ServiceOntario Centre location
Languages English ; French
Fees Set fee according to action filed
Address and Location
Site Location London (Central)
Located In Community London
Address & Map
150 Dufferin Ave, Suite 400
London, ON N6A 5N6
Intersection Richmond St and Dufferin Ave
Physical Access Fully Accessible
Contact Information
Toll Free Phone 1-888-332-3234
TTY Phone Call the Bell Relay Service: 1-800-855-0511
Fax 519-679-7290 or 1-888-377-8813