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Print Version (New Window)| Record #: LON4054 | Last Modified: 09 Jul 2020 | Last Full Update: 02 Jul 2020 |
| Description | |
|---|---|
| Description (Service) | Independent body established to resolve disputes between residential landlords and tenants through mediation or adjudication * provides information concerning tenant and landlord rights and obligations under the Residential Tenancies Act (RTA) * processes applications to determine and regulate justified rent increases and jurisdiction for both landlords and tenants Rent Control Guidelines - Landlords are allowed to raise rents without seeking government approval up to the approved guidelines * contact Board for current percent or visit the website Formerly the Ontario Rental Housing Tribunal |
| Service Details | |
| Public Comments | COVID-19 Service Change: Continuing to provide services to the public. All in-person hearings previously scheduled have been postponed. Telephone or written hearings will be scheduled for non-eviction matters and urgent eviction matters. See Important Notice for more information. |
| Hours | Mon-Fri 8:30am-5pm |
| Areas Served | Brant County ; Bruce County ; Chatham-Kent ; Elgin County ; Essex County ; Grey County ; Haldimand County ; Huron County ; Lambton County ; Middlesex County ; Norfolk County ; Oxford County ; Perth County ; Waterloo Region ; Wellington County |
| Boundaries | Southwestern Ontario |
| Eligibility | Residential landlords and tenants |
| Application | Call * applications and supporting documents can be filed in person at any ServiceOntario Centre location |
| Languages | English ; French |
| Fees | Set fee according to action filed |
| Address and Location | |
| Site Location | London (Central) |
| Located In Community | London |
| Address & Map | 150 Dufferin Ave, Suite 400 London, ON N6A 5N6 |
| Intersection | Richmond St and Dufferin Ave |
| Physical Access | Fully Accessible |
| Contact Information | |
| Toll Free Phone | 1-888-332-3234 |
| TTY Phone | Call the Bell Relay Service: 1-800-855-0511 |
| Fax | 519-679-7290 or 1-888-377-8813 |
| Website | www.ltb.gov.on.ca |