Custody Review Board

Description (Service) COVID19  Continues to provide services by phone and email; all in-person service counters closed
  • to make an application, call 416-327-4673 or 1-888-728-8823
  • CRB accepts collect calls, dial 0 and follow voice prompts
  • email for information as staff and adjudicators working remotely
  • temporary mail address 15 Grosvenor St, Ground Floor Toronto, ON M7A 2G6
  • processing delays expected for documents sent by mail or courier
  • all in-person hearings postponed and rescheduled, and alternative options available where possible (written and telephone hearings)
  • to request in-person proceeding as an accommodation for a need under Ontario Human Rights Code, or if it will result in an unfair hearing, contact tribunal by email or phone

Adjudicative tribunal reviews decisions under the Child and Family Services Act regarding placement in or transfer to a particular facility, refusal of temporary release or reintegration leave, or transfer from a place of open custody to secure custody, under auspices of Social Justice Tribunals Ontario
Service Details
Hours Mon-Fri 9 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Youth 12-17 years, in custody or detention

Residency Requirements: Ontario
Application Call or visit website for information, including information required to complete a telephone application through Case Coordinator; collect calls accepted
Languages Interpreters/translators available for other languages at hearings by prior arrangement
Address and Location
Located In Community Toronto
Address & Map
655 Bay St
14th Fl
Toronto, ON
Canada M7A 2A3
View Google Map
Intersection Bay St and Dundas St W
Physical Access Wheelchair accessible automatic main entrance ; Elevator with braille and voice/tone features - lowered buttons ; Barrier-free washroom including door and stall
Contact Information
Office Phone Office: 416-327-4673
Toll Free Phone 1-888-728-8823
TTY Phone Bell Relay Service: 1-800-855-0511
Fax 416-327-0558
Mailing Address 15 Grosvenor St 
Ground Floor 
Toronto, ON 
Canada M7A 2G6

Agency Overview