Description (Service) Telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women * liaison with diverse communities * confidential and anonymous
Service Details
Hours Telephone counselling -- Mon-Sun 24 hours * office -- Mon-Fri 9 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Assaulted/abused women 16 years and older * families, friends, neighbours, professionals and other service providers in contact with abused women
Application Call for assistance, or text #SAFE (#7233) on Bell, Rogers, Fido or Telus mobile phone * visit website for information
Languages English ; Telephone interpretation in over 154 other languages available for access to services ; For services in French call Fem'aide toll free 1-877-336-2433 (see separate entry)
Fees None
Address and Location
Located In Community Ontario
Address & Map
Toronto, ON
View Google Map
Physical Access Not Applicable
Contact Information
Office Phone Administration only 416-364-4144
Toll Free Phone Administration only 1-888-364-1210
TTY Phone 416-364-8762 ; Toll free 1-866-863-7868
Crisis Phone 416-863-0511 ; Toll free 1-866-863-0511
Fax 416-364-0563
Social Media Facebook Facebook:
Twitter Twitter:
Primary Contact Rebecca Ng, Manager, Administration and Service Support; Phone: 416-364-4144 ext 227; Email:
Alternate Contact Margaret Arnason, Training, Resource and Outreach Coordinator; Phone: 416-364-4144 ext 223; Email:
Primary Executive Huong Pham, Executive Director; Phone: 416-364-4144 ext 222; Email:
Mailing Address Box 369 
Stn B 
Toronto, ON M5T 2W2

Agency Overview

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