Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario
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Print Version (New Window)| Record #: MET0830 | Last Modified: 12 Aug 2020 | Last Full Update: 01 Jun 2018 |
| Description | |
|---|---|
| Description (Service) | Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation * attempts to mediate complaints arising from regulated sectors of the marketplace, unfair business practices and from the sale of goods and services * investigation and enforcement of consumer protection legislation * public education and awareness programs, including online searchable Consumer Beware List of businesses |
| Service Details | |
| Hours | Mon-Fri 8:30 am-5 pm * taped information available Mon-Sun 24 hours |
| Areas Served | Ontario |
| Boundaries | Ontario |
| Eligibility | General public |
| Application | Call, email, or visit website * complaint form available online |
| Languages | English ; French |
| Fees | None |
| Address and Location | |
| Located In Community | Toronto Downtown Central |
| Address & Map | |
| Intersection | Bay St and Wellesley St W |
| Physical Access | Not Applicable ; No walk-in service |
| Contact Information | |
| Office Phone | Consumer Complaint Line 416-326-8800 |
| Toll Free Phone | 1-800-889-9768 |
| TTY Phone | 416-229-6086 ; 1-877-666-6545 |
| Fax | 416-326-8665 |
| consumer@ontario.ca | |
| Website | www.ontario.ca/consumer |
| Mailing Address | PO Box 450 77 Wellesley St W Toronto, ON M7A 2J6 |