Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario

Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario

Record #: MET0830

Last Modified: 12 Aug 2024

Last Full Update: 16 Jan 2024

Description

Description (Service)

Public information and advice on consumer rights and responsibilities, complaints and consumer protection legislation

attempts to mediate complaints arising from regulated sectors of the marketplace, unfair business practices and from the sale of goods and services
investigation and enforcement of consumer protection legislation
public education and awareness programs, including online searchable business Consumer Beware List, https://www.consumerbewarelist.mgs.gov.on.ca/en/cbl/search

Service Details

Hours	Mon-Fri 8:30 am-5 pm
Areas Served	Ontario
Boundaries	Ontario
Eligibility	No restrictions
Application	Call, email, or visit website Complaint form available online
Languages	English, French
Fees	None

Address and Location

Located In Community	Toronto
Address & Map	Toronto, ON Canada
Intersection	Bay St and Wellesley St W
Physical Access	Not Applicable ; No walk-in service

Contact Information

Office Phone	416-326-8800, (within Toronto) ; Toll Free TTY: 1-877-666-6545
Toll Free Phone	1-800-889-9768
TTY Phone	416-229-6086, (within Toronto)
E-Mail	consumer@ontario.ca
Website	www.ontario.ca/page/consumer-protection-ontario
Mailing Address	Consumer Services Operations Division, PO Box 450 Toronto, ON Canada M7A 2J6

Agency Overview