Description (Service) Telephone Counselling
Mental health and addiction information, professional counselling, and referral on a wide range of services on and off campus

Crisis Text Line
Trained volunteer crisis responders provide listening and support; anonymous and confidential

Partnership of Kids Help Phone, ConnexOntario Health Services Information and Ontario 211 Services (see separate entries), and Ontario Centre of Excellence for Child and Youth Mental Health
Service Details
Hours Mon-Sun 24 hours
Areas Served Ontario
Boundaries Ontario
Eligibility Postsecondary students

Residency Requirements: Ontario
Application Telephone distress line, call 1-866-925-5454; volunteer crisis text line, text GOOD2TALKON to 686868
Languages English - information, referral and counselling; French - information, referral and counselling; Mandarin Pilot Project - information, referral and counselling via interpreters (contact to confirm availability); Interpreters available for other languages - information and referral only
Fees None
Address and Location
Located In Community Toronto
Address & Map
Toronto, ON
Physical Access Not applicable
Contact Information
Office Phone Crisis Text Line: 686868, Text GOOD2TALKON
Toll Free Phone 1-866-925-5454, Counselling Line
Primary Contact Alisa Simon, Vice President, Innovation and Chief Youth Officer; Email:
Mailing Address 439 University Ave 
Ste 300 
Toronto, ON 
Canada M5G 1Y8

Agency Overview