Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement Unit, Toronto, Rental Housing Enforcement Unit

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Directory of Community Programs and Services in Central East Ontario

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Ontario. Ministry of Municipal Affairs and Housing. Rental Housing Enforcement Unit

Site: Toronto

Service: Rental Housing Enforcement Unit

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Record #: MET2594

Last Modified: 18 Sep 2025

Last Full Update: 18 Jul 2025

Description

Description (Service)

Regulates the rights and responsibilities of landlords and tenants in residential properties

responds to complaints about offences under the Residential Tenancies Act
investigates complaints up to prosecution
complaints regarding Residential Tenancies Act offences may be made to this Unit - complaints regarding non-offence landlord-tenant disputes or requiring a repayment order must be made to the Landlord and Tenant Board (see separate entry)

Service Details

Hours	Mon-Fri 8:30 am-5 pm
Areas Served	Ontario
Eligibility	Landlords and tenants of residential properties, care homes, mobile home parks and land lease communities, and non-profit housing co-operative member units
Application	Call, write or visit website for information
Languages	Other - Language Line Service for other languages
Fees	None

Address and Location

Located In Community	Toronto
Address & Map	College Park, 777 Bay St 14th Fl Toronto, ON Canada M7A 2J3 View Google Map
Intersection	Bay St and College St
Physical Access	Wheelchair accessible automatic main entrance ; Easy access to elevator

Contact Information

Office Phone	416-585-7214
Toll Free Phone	1-888-772-9277
E-Mail	RHEU.info@ontario.ca
Website	www.ontario.ca/page/solve-disagreement-your-landlord-or-tenant
Mailing Address	College Park, 777 Bay St 14th Fl Toronto, ON Canada M7A 2J3

Agency Overview

Community Connection Community Connection / 211 Central East Ontario

Admin Office: Collingwood Common Roof/Rotary Community Hub 199 Campbell Street, Collingwood, ON L9Y 4J9

Admin: 705.444.0040 Fax: 705.445.1516

info@communityconnection.ca

www.communityconnection.ca

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