Canadian Red Cross, Toronto Branch

Service: First Contact Program

Record #: MET4873
Last Modified: 12 Jan 2024
Last Full Update: 25 Aug 2023


Description (Service) New Clients in-person support
  • information about emergency shelter social legal and health services
  • information and referral on refugee claim process and settlement services
  • work permits

Service Details

Hours Mon-Fri 8 am-8 pm office hours  
Emergency referral line -- Mon-Sun 24 hours
Areas Served Ontario ; Toronto
Eligibility Refugee claimants
Application Call for details
Languages Other - interpretation services may be available -- call for details

Address and Location

Located In Community Toronto
Address & Map
557 Dixon Rd
Unit 122
Toronto, ON
Canada M9W 6K1
Intersection Martin Grove Rd and Dixon Rd
Physical Access Designated parking at entrance ; Barrier-free washroom including door and stall ; Wheelchair accessible non-powered doors at main entrance

Contact Information

Office Phone 416-480-2500 options 1 and 1
Toll Free Phone 1-866-902-4993 options 1 and 1
Mailing Address 557 Dixon Rd 
Unit 122 
Toronto, ON 
Canada M9W 6K1

Agency Overview