Ontario Child Advocate

Site: Toronto Office

Description (Service) Protects the rights and interests of children and youth * mediates complaints * identifies systemic problems affecting youth * advises ministries of gaps in service delivery * investigates individual and systemic complaints concerning a child or group of children receiving services from a Children’s Aid Society (CAS) or residential licensee where a CAS is the placing agency, and makes service improvement recommendations * reports directly to the Ontario Legislature
Service Details
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Boundaries Ontario
Eligibility Children, youth and families receiving or seeking services under the Child and Family Services Act and the Education Act (Provincial and Demonstration Schools)
Application Self referral
Languages English ; French - Website, Interpretation, Publications ; American Sign Language (ASL) - Interpretation, Programs ; Interpretive Services - interpretation and translation available upon request
Fees None
Address and Location
Located In Community Toronto Downtown Central
Address & Map
401 Bay St, Suite 2200
Toronto, ON M5H 2Y4
View Google Map
Intersection Bay St and Queen St W
Physical Access Wheelchair accessible automatic main entrance ; Easy access to elevator
Contact Information
Office Phone 416-325-5669
Toll Free Phone 1-800-263-2841
TTY Phone 416-325-2648
Fax 416-325-5681
E-Mail advocacy@provincialadvocate.on.ca
Website provincialadvocate.on.ca
Primary Executive Irwin Elman, Provincial Advocate
Mailing Address Box 2 
401 Bay St, Suite 2200 
Toronto, ON M7A 0A6