Description (Service) Provides patient advocacy and rights advice services as well as systemic advocacy and public education  
• Assists patients with resolving individual or systemic issues  
• Seeks to resolve issues that are impacting patient rights and entitlements  
• Provides rights advice services  
• Offers public education through speaking engagements 
Ontario Ministry of Health and Long-Term Care service delivered through Waypoint
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Central Ontario
Eligibility Any psychiatric in-patient at Waypoint Centre for Mental Health or an out-patient
Application Call for information
Languages English ; French - Programs, Formal ; Interpretive Services - On request
Fees None
Address and Location
Located In Community Penetanguishene
Address & Map
Toanche Building
500 Church St
Penetanguishene, ON L9M 1G3
View Google Map
Physical Access Fully Accessible
Contact Information
Office Phone 705-549-3181
Fax 705-549-3172
Primary Contact Cathy DiFonte, Patient Advocate; Phone: ext 2385
Alternate Contact Julian Kusek, Patient Advocate; Phone: ext 2389
Primary Executive Phone: ext 2386
Alternate Executive Wade Stevenson, Patient Right Advisor; Phone: ext 2386

Agency Overview

Locations for this Service