Description (Service) COVID-19 Response 
All in-person Service Canada Centres are closed to the public until further notice. Clients can apply for critical services online. Personal service support for EI and pension applications are available through e-service online and on mobile phones. Many online services available at For assistance accessing services, complete online request at
Regular Service 
Temporary financial assistance and support in finding new employment. Able-bodied claimants must be seeking employment to remain eligible.  
Family Supplement -- for low income families who receive the Canada Child Benefit (see separate entry). Entitlement will be added to EI payment.  
Special benefits: 
  • 15 weeks sickness benefits 
  • 6 weeks compassionate care benefits 
  • 15 weeks maternity benefits 
  • 35 weeks parental benefits available to natural, legal or adoptive parents -- benefits can be shared by both parents 
  • claimants may be able to receive combination of special benefits up to 71 weeks total
Any claimant or former employer of a claimant who disagrees with a claim decision may appeal to a Board of Referees.  
Job Bank - online employment information and job postings. Employers wishing to list employment opportunities can post online or call 1-866-789-1297 or fax 1-866-664-2534.  
Program of Human Resources and Skills Development Canada, delivered by Service Canada.
Service Details
Hours Mon-Fri 8:30 am-4 pm
Areas Served Muskoka District ; Parry Sound District - east half
Eligibility No restrictions
Application Call or walk-in
Languages English ; French - Website, Publications
Fees None - for most except passport, SIN etc
Address and Location
Located In Community Bracebridge
Address & Map
Federal Building
98 Manitoba St, 2nd Flr
Bracebridge, ON P1L 1S1
View MapQuest Map
Intersection Manitoba St and Dominion St
Physical Access Fully Accessible
Contact Information
Toll Free Phone CPP: 1-800-277-9914 
Employment Insurance information: 1-800-206-7218 
Employment Insurance reporting 1-800-531-7555 
Record of Employment Order: 1 800 367-5693 
Job Order Service Hotline: 1-866-789-1297  
Employers Hiring Foreign Worker: 1-866-556-5518
TTY Phone Employment Insurance information 1-800-529-3742 
CPP: 1-800-255-4786  
Record of Employment 1-855-881-9874
Fax 705-645-7313
Social Media Twitter Twitter:
YouTube YouTube:

Agency Overview

Locations for this Service

Similar Service(s)