Ontario. Ministry of Labour, Training and Skills Development. Employment Practices Branch

Site: Central Region West, Newmarket

Service: Ontario. Ministry of Labour, Training and Skills Development. Employment Practices Branch, Central Region West, Newmarket

Description (Service) NO WALK-IN SERVICE

Administers and enforces the Employment Standards Act, 2000

For a guide to the Employment Standards Act, 2000, including COVID-19 amendments and new regulations CLICK HERE

For information on the Infectious Disease Emergency Leave CLICK HERE

Provides for minimum terms and conditions of employment
  • sets out maximum number of hours that can be worked in a day or week, minimum daily, weekly or biweekly rest periods, and rules for overtime pay
Establishes minimum wage -- general rate $14.25 per hour, students under 18 years $13.40 per hour, liquor servers $12.45 per hour
  • establishes vacation pay and paid public holidays -- New Year's Day, Family Day, Good Friday, Victoria Day, Canada Day, Labour Day, Thanksgiving, Christmas Day, Boxing Day
  • Prohibits unequal pay for equal work on the basis of sex
  • prohibits discrimination on bases such as sex, age or marital status in employer-provided benefit plans
  • establishes entitlement to various categories of leave such as sick leave, pregnancy and parental leave, caregiver leave, or personal emergency leave
  • 8 days unpaid emergency leave per calendar year (3 days for personal illness; 3 days for family responsibilities such as illness of child or spouse; 2 days for bereavement leave)
  • forbids lie detector testing
  • obliges employers to provide notice of termination or pay in lieu
  • obliges employers to provide severance pay to terminated employees when applicable
  • permits retail store workers to refuse work on Sunday and public holidays under particular circumstances
  • protects the rights of domestic workers and homeworkers
It's Your Job, www.labour.gov.on.ca/english/atwork/youngworkers -- information on employment standards and occupational health and safety for workers under 25 years and new workers
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Simcoe County ; York Region
Eligibility Employees, including temporary foreign workers, or employers
Application No walk in service ; call for information ; online information or claim filing at www.labour.gov.on.ca/english/es/forms/claim
Languages Other - Other languages may be available
Fees None
Address and Location
Located In Community Newmarket
Address & Map
17345 Leslie St
Units 101 & 102
Newmarket, ON
Canada L3Y 0A4
View Google Map
Intersection Leslie St and Davis Dr
Physical Access Not applicable -- no walk-in service
Contact Information
Office Phone Newmarket Office: 905-715-7020
Toll Free Phone Employment Standards Call Centre: Newmarket Office 1-888-299-3138 ; Employment Standards Call Centre 1-800-531-5551
TTY Phone Employment Standards Call Centre: 1-866-567-8893
Fax 905-715-7140
Website www.labour.gov.on.ca
Primary Contact Melissa Faber, Director of Employment Standards; Phone: 416-326-7004; Email: melissa.faber@ontario.ca

Agency Overview