Northumberland County, Cobourg - Courthouse Rd, Community and Social Services

Northumberland County

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Record #: NLD0082

Last Modified: 05 Nov 2025

Last Full Update: 12 Dec 2024

Description (Service)

The Shelter Benefit is available for anyone needing assistance with the following items who meet the eligibility criteria :

Last month rent deposit
Utility deposit - issued directly to the utility provider
Rental arrears to avoid eviction
Utility arrears to avoid disconnection or to reconnect
Moving costs
Bed bug treatment/eradication for home owners
Bed bug treatment for rental situation - assistance may be issued to cover the reasonable costs incurred by the tenants for bed bug treatment (including mattress covers and additional laundry costs)
Household items - reasonable costs to be considered for those who are leaving shelter services, discharge from the hospital, discharge from incarceration, or cases of separation where a person is establishing a new residence (i.e. pots, pans, dishes, cutlery, bedding, linen, etc)

Hours	Mon-Fri 8:30 am-4:30 pm
Areas Served	Northumberland County
Eligibility	People who are at risk of becoming homeless, or who are actively experiencing homelessness in Northumberland County.
Application	To Apply: Ontario Works recipients must contact their ongoing Caseworker ODSP recipients and all other inquiries must contact the Customer Service Unit at 1-800-354-7051 ext 2001
Languages	Interpretation services available upon request
Fees	None

Located In Community	Cobourg
Address & Map	555 Courthouse Rd Cobourg, ON Canada K9A 5J6
Physical Access	Fully Accessible

Office Phone	905-372-6846, ext 2001
Toll Free Phone	1-800-354-7051, ext 2001
Fax	905-372-6701
Website	www.northumberlandcounty.ca/en/departments_communitysocialservices/css_index.asp
Primary Contact	Bill Smith, Homelessness Services Manager; Phone: 905-372-6846 or 1-800-354-7051 ext 2314
Primary Executive	Matthew Stergios, Executive Assistant; Phone: 905-372-3329 ext. 2259; Email: stergiosm@northumberland.ca
Mailing Address	555 Courthouse Rd Cobourg, ON Canada K9A 5J6