Deaf Access Simcoe Muskoka

Site: Orillia Satellite Office

Service: Community Support Services

Description (Service) COVID-19 Response 
* Office is closed to in-person service 
* Services are available remotely 
* In person "front porch" visits continue to be available throughout the region 
Regular Service  
Provide support and equal access to information, education, resources and services from within the community promoting healthy independent living  
Community Support Services staff are fluent in American Sign Language, English and French, and work alongside individuals who identify as culturally deaf, oral deaf, deafened and hard-of-hearing, as well as those using an alternative to spoken communication, in their preferred language or mode of communication (speech reading, sign supported speech, text, AAC)  
Personalized support may include:  
* LITERACY support, including filling out forms and applications  
* Short-term COUNSELLING, crisis intervention and referrals  
* COORDINATION of complex services  
* Providing an ACCESSIBLE LINK to local community resources  
* ADVOCACY for individuals and accessibility education to community  
* Inclusive in-person and online groups, educational WORKSHOPS and events  
* COMMUNICATION strategies for individuals with hearing loss and the community at large  
* RESOURCES and information relating to hearing loss implications, technology, language and culture  
* Specialized support and wellness visits to SENIORS
Service Details
Public Comments COVID-19 Response 
* Office is closed to in-person service 
* Services are available remotely
Hours COVID-19 Response 
* Office is closed to in-person service 
* Services are available remotely 
Regular Hours 
Orillia Office: Thu 9 am-4:30 pm by appointment only
Areas Served Muskoka District - Limited ; Simcoe County
Eligibility Supporting individuals with all degrees of hearing loss or other barriers to using spoken language
Application Contact office for more information. No referral required.
Languages English - Reception, Website, Interpretation, Programs, Publications ; American Sign Language (ASL) - Reception, Interpretation, Programs
Fees None
Address and Location
Site Location Information Orillia Office in Orillia Public Library off of the Andrew St Entrance
Located In Community Orillia
Address & Map
Orillia Public Library
36 Mississaga St W
Orillia, ON L3V 3A6
View Google Map
Intersection West St S and Mississaga St W
Physical Access Fully Accessible
Contact Information
Office Phone 705-728-3577
Toll Free Phone 1-844-728-3511
After Hours Phone After Hours Interpreting Services for Health and Mental Health Emergencies 
TTY: 1-877-215-9530 
Phone: 1-866-518-0000 
SMS/Text: 416-712-6637
TTY Phone 705-728-3599
Fax 705-728-7613
Social Media Facebook Facebook:
Primary Contact Donna Burrows, Community Support Services Counsellor; Phone: 705-730-3588; Email:
Primary Executive Sari Russell, Executive Director; Email:

Agency Overview

Similar Service(s)