Record #: ORI0688
Last Modified: 14 Oct 2025
Last Full Update: 27 Dec 2023

Description

Description (Service)

Program extends the Welcome Centre settlement services to newcomer clients living in Simcoe County. Services provided in the Welcome Centre system are mirrored and supplied to outreach locations through mobile delivery. Assists individuals in gathering information and resources and provides support in a welcoming and culturally sensitive manner. Clients are encouraged to develop a one-to-one trusting relationship with staff, while accessing all the services they require to help integrate economically and socially into their local communities.

Also supports volunteer led English Conversation Circles. See separate record.

Serves clients by individual appointments at various locations and can deliver to other areas in Simcoe County throughout the week based on request.

English language assessment done in partnership with Achēv Language Services.

Please visit webpage for full calendar of events, programs and workshops.

Service Details

Hours Varies by location, call or see website for details
Areas Served Orillia
Eligibility 18 years and older
Newcomer, In-Home Caregivers, International Students, Naturalized Citizens, Permanent Residents, Refugee Claimants, Temporary Foreign Workers
Application Conversation Circle: email mobileunit@welcomecentre.ca or call 289-871-3045
Mobile Unit: call for appointment mentioning that appointment is for Mobile Unit
Walk-ins: may be accommodated, but advance appointments are encouraged
Languages Farsi - Interpretation ; Interpretive Services - Interpretation, for other languages, able to connect with interpreters by teleconference call
Fees None

Address and Location

Located In Community Orillia
Address & Map
Orillia City Hall, 50 Andrew St S
Suite 102
Orillia, ON
Canada L3V 7T5
Physical Access Fully Accessible

Contact Information

Office Phone 1-877-761-1155 ext 3045, Toll Free
E-Mail mobileunit@welcomecentre.ca
Website www.welcomecentre.ca
Social Media Facebook Facebook: https://www.facebook.com/WelcomeCentres
Instagram Instagram: https://www.instagram.com/welcomecentrecan/
YouTube YouTube: https://www.youtube.com/channel/UCYB__ymdLd_aPc-sXFFJfVw
Primary Contact Ian Cowie, Mobile Unit Facilitator; Phone: 289-338-5140; Email: Ian.cowie@welcomecentre.ca
Mailing Address 16655 Yonge St 
Unit 26 
Newmarket, ON 
Canada L3X 1V6

Agency Overview

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