The Lighthouse

Site: Orillia

Service: Emergency Shelter and Warming Centre, Orillia

Record #: ORI1015
Last Modified: 04 Apr 2024
Last Full Update: 14 Nov 2023


Description (Service) The Lighthouse operates an overnight, year-round Emergency Shelter Program serving 50 adults and 8 youth. Anyone seeking emergency shelter can drop in or call the intake line. If seeking Emergency Shelter, the call or visit must be from the person seeking emergency shelter. The Lighthouse uses a diversion and triage model to register the most vulnerable individuals first.

Staff works with Participants to develop housing goals and plans. Also assists to facilitate access to support wellness, medical needs, housing, spiritual well-being, ID and other community support services to ultimately exit the program into safe housing in the community.

The Orillia Overnight Warming Centre operates as a life-saving measure for the purpose of providing shelter to marginalized people who are experiencing homelessness and may also suffer from issues related to substance use, mental health, physical and/or cognitive disabilities and other issues related to poverty and marginalization. The Centre is OPEN when the Simcoe Muskoka District Health Unit declares an extreme cold weather warning of -15 degrees or -20 windchill.

Location: Orillia Community Church, 64 Colborne St E
Hours: 9 pm-7 am
Visit the website for more information

Daytime Warming Centres are open for anyone in need of getting out of the cold during the day.

Location: The Orillia Recreation Centre, 255 West Street S
Hours: Mon-Sun 7 am-8 pm

Location: The Orillia Public Library, 36 Mississaga St W, Orillia
Hours: Mon-Thurs 10 am-8 pm, Fri 10 am-6 pm, Sat 9 am-5 pm, Sun 1 pm-4 pm

Contact Lynn Gates, Outreach Supervisor
705-329-2265 ext 122

*These locations are not open on holidays.

Service Details

Hours Mon-Sun 24 hours
Areas Served Orillia
  • Youth: 16-24 years
  • No restrictions
  • Application Emergency Shelter Program services can be accessed from a variety of sources including self-referral, EMS (Emergency Medical Services), community partner referrals, and institutional discharge planning through hospitals, Correctional Services and other facilities.
    Call or walk-in
    Languages English
    Fees None

    Address and Location

    Address & Map
    View Google Map
    Intersection Front St and Queen St
    Physical Access Not Accessible - Shelter

    Contact Information

    Office Phone 705-329-2265 ext 1, Adult Shelter ; 705-329-2265 ext 2, Youth Shelter
    Fax 705-329-3621
    Social Media Facebook Facebook:
    Instagram Instagram:
    Twitter Twitter:
    Primary Contact Donna Godfrey, Volunteer Supervisor; Phone: ext 120; Email:
    Alternate Contact Trish Holloway, Operations Manager; Phone: ext 101; Email:
    Volunteer Coordinator Donna Godfrey, Volunteer Supervisor; Email:
    Primary Executive Linda Goodall, Executive Director; Email:
    Mailing Address 75 Queen St E 
    Canada L3V 8M2

    Agency Overview