Record #: ORI1105
Last Modified: 28 Nov 2023
Last Full Update: 08 Mar 2023


Description (Service) Distress line services include:
  • Anonymous and strictly confidential distress phone line service
  • Reassurance Call Program
  • Referrals to appropriate agencies for people with specific problems
  • Information for all AA meetings and groups in area
  • Provides speakers for local interested groups

Service Details

Public Comments If Orillia is long distance, can call Barrie phone number. There is no toll free phone number.

There is no public access or walk in service at the office
Hours Telephone reassurance calls: Mon-Sun 9 am-9 pm
Distress: Mon-Sun 24 hours
Areas Served Gravenhurst ; Simcoe County
Eligibility Phone line is open to the public for anyone in need of a friendly person who will listen. Anyone feeling depressed, lonely, suicidal, anxious or needing any type of emotional support.

Reassurance Call Program - Interested people must register to receive a regular check in, friendly call. Contact the business office for more information.

All Crisis Phone Line Volunteers must be 18 years or older

Application Call for service
To volunteer contact the administration office at 705-327-2383 or fill out a volunteer application online
Languages English
Fees No Cost

Address and Location

Located In Community Orillia
Address & Map
Telecare Business Office, 170 Colborne St W
Orillia, ON
Canada L3V 2Z3
Physical Access Fully Accessible

Contact Information

Office Phone 705-327-2383 ; 705-725-8682, AA information Line
Crisis Phone 705-325-9534, Orillia ; 705-726-7922, Barrie
Social Media Facebook Facebook:
Primary Contact Jude Bossert, Volunteer Coordinator; Phone: 705-955-3963; Email:
Mailing Address Telecare Business Office, 170 Colborne St W 
Canada L3V 2Z3

Agency Overview