Orillia, City of

Site: Mailing Address

Service: Orillia Wheelchair Limousine Service

Record #: ORI1193
Last Modified: 14 Dec 2023
Last Full Update: 24 May 2023


Description (Service) For those who need the assistance of a wheelchair-accessible vehicle, the O.W.L.S. bus travels within city limits and to Orillia Square Mall.
  • The bus is unable to pull into private driveways.
  • If personal care or assistance required, please arrange for an attendant or companion - attendants do not have to pay a fare.
  • Children under 13 who ride without an attendant must be met by an adult at their destination.
  • Each O.W.L.S. member is entitled to four round trips, or eight one-way trips per month.

Service Details

Hours Office: Mon-Fri 8 am-5 pm OWLS Regular Service: Mon-Fri 6:30 am-10:30 pm (last booking at 10 pm), Sat 9 am-8 pm (last booking at 7:30 pm), Sun 9 am-4:30 pm (last booking at 3:30 pm) Call to book during regular office hours with one day notice. No holiday service.
Areas Served Orillia
  • No restrictions
  • 13 years and younger must be accompanied by an adult or have an adult meet them at the destination
  • Application
  • Ridership application form required - on website (print out and mail to City of Orillia) or pick up at City Hall.
  • After-hours trips are available on weekend 8 pm-10 pm, Sun 4:30 pm-9 pm with 24 hours notice
  • All trips are pre-booked by calling for a booking and are on a first-come, first-served basis.
  • Applicants are urged to book at least 24 hours in advance.
  • Repeat trips may be booked for periods of up to one month.
  • Languages English
  • Fare is $2.90 each way
  • 12 Rides - $21.90
  • 20 Rides - $55.10
  • Monthly pass - $65.20
  • Pass transit cards loaded with a Monthly Pass or Rides is purchased directly from the O.W.L.S. Driver.
  • Address and Location

    Located In Community Orillia
    Address & Map
    Orillia, ON
    View Google Map
    Intersection Colborne St and Andrew St
    Physical Access Not Applicable

    Contact Information

    Office Phone 705-327-0411, Schedules/Appointments/Complaints ; 705-325-3975, Admin
    E-Mail info@orillia.ca
    Website https://www.orillia.ca/en/living-here/orilliawheelchairlimousineservice.aspx
    Social Media Facebook Facebook: https://www.facebook.com/cityorillia
    Twitter Twitter: https://twitter.com/cityoforillia
    YouTube YouTube: https://www.youtube.com/user/TheCityofOrillia
    Primary Contact Melissa Gordon, Administrative Support; Phone: 705-325-3975; 705-329-2670; Email: mgordon@orillia.ca
    Mailing Address c/o Engineering and Transportation Department, Orillia City Centre; 50 Andrew St S 
    Ste 300 
    Orillia, ON 
    Canada L3V 7T5

    Agency Overview