Description (Service) 24 hour helpline and crisis line, counselling service for individuals in acute emotional distress and/or with mental illness, face-to-face support and assessment 7 days a week in the local community serving 8 hospital ER departments. Crisis staff will provide onsite assessment in the individual's home in the company of local police service. Will assist individuals to find the appropriate addictions or mental health service  
Emergency Room assistance available at all 8 hospitals, call ahead to ensure that a staff person can go to the hospital location. 
Emergency Homelessness - People and families in need of emergency housing should contact the Ontario Works or ODSP office during regular work hours. Outside of normal business hours, contact the Huron Perth Helpline and Crisis Response Team for assistance 
Program is mobile with police in Huron and Perth counties
Service Details
Public Comments **Note: This is NOT an emergency shelter BUT staff will attempt to help those seeking shelter after hours
Hours Mon-Sun 24 hrs telephone support, mobile services and face to face assessments are available
Areas Served Huron County ; Perth County
Eligibility No restrictions
Application Call
Languages English
Fees None
Address and Location
Site Location Stratford
Located In Community Stratford
Address & Map
Stratford General Hospital - Special Services Unit
90 John St S
Stratford, ON N5A 2Y8
View MapQuest Map
Physical Access Fully Accessible
Contact Information
Office Phone Admin: 1-866-527-8421 Ext 4800
Toll Free Phone 1-866-527-8421
Crisis Phone 1-888-829-7484
Fax 519-527-8420
Primary Contact Lynsy Church, Manager Outpatient Mental Health Services; Phone: 519-527-8421 ext 4819; Email:
Mailing Address Box 309 
Seaforth, ON N0K 1W0

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