Festival Hydro
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Print Version (New Window)| Record #: PER1374 | Last Modified: 09 Nov 2020 | Last Full Update: 29 May 2020 |
| Description | |
|---|---|
| Description (Service) | Distributor of electrical power to approximately 22,000 customers in the municipalities of Stratford, Brussels, Dashwood, Hensall, St. Marys, Seaforth and Zurich. Also provides water and sewage billing for the City of Stratford and the Town of St. Marys. (as part of the Festival Hydro bill where applicable) |
| Service Details | |
| Hours | Regular Office Hours: Mon-Fri 8:30 am-4:30 pm. Includes an After Hours Msg. Service |
| Areas Served | Huron County ; Perth County |
| Boundaries | Stratford, Brussels, Dashwood, Hensall, St. Marys, Seaforth and Zurich |
| Eligibility | No restrictions |
| Application | Call office. Voice messaging service. Email inquiries: please visit website and use email form |
| Languages | English - Reception, Website |
| Fees | Service |
| Address and Location | |
| Located In Community | Stratford |
| Address & Map | 187 Erie St Stratford, ON N5A 2M6 |
| Intersection | Erie St (Hwy 7) and St David St |
| Physical Access | Fully Accessible |
| Contact Information | |
| Office Phone | 519-271-4700 |
| Toll Free Phone | 1-866-444-9370 |
| Fax | 519-271-7204 |
| customerservice@festivalhydro.com | |
| Website | www.festivalhydro.com |
| Social Media |  Facebook: www.facebook.com/FestivalHydro/ Twitter: twitter.com/Festival_Hydro |
| Primary Contact | Mary Steel, Customer Service Manager |
| Primary Executive | Scott Knapman, CEO; Email: customerservice@festivalhydro.com |
| Mailing Address | c/o Festival Hydro P.O. Box 397 Stratford, ON N5A 6T5 |