The Local Community Food Centre

Service: Emergency Financial Assistance - Hydro

Record #: PER2647
Last Modified: 27 Nov 2023
Last Full Update: 06 Sep 2023


Description (Service) Provides utility assistance for:

Low-income Energy Support Program (LEAP) - click here. Intakes done for electricity and natural gas suppliers where the household has an unpaid balance, client is behind on electricity or natural gas bill, or is facing having service disconnected. This done with the United Way Simcoe/Muskoka. Please note for Festival Hydro customers this does not cover water or sewage fees and support is available from the City of Stratford Social Services, 519-271-3773 Ext 200, or click here. Most common suppliers for LEAP include Enbridge and Hydro One.

Ontario Electricity Support Program (OESP) - click here. Customers of an electricity utility and in a lower-income home, may qualify for a reduction on monthly electricity bill. For Ontario Electricity Support Program (OESP) - assistance with all electricity providers in the region, most common suppliers for OESP include ERTH Power Corporation (Previously Erie Thames Powerlines), Hydro One, Festival Hydro and KITCHENER-WILMOT HYDRO INC.

Service Details

Hours Call to make appointment during following hours - Mon 3:30 pm-5:00 pm, Wed 10:30 am-12 pm, Fri 10:30 am-12 pm.
Areas Served Huron County ; Perth County
Eligibility Eligible low-income customers experiencing difficulty paying current arrears. Contact for household income requirements and other details.
Application Contact for details
Languages English
Fees None

Address and Location

Site Location Stratford
Located In Community Stratford
Address & Map
612 Erie St
Stratford, ON
Canada N5A 2P1
View MapQuest Map
Intersection Erie St. and Lorne Ave
Physical Access Fully Accessible

Contact Information

Office Phone 519-508-3663 Ext 1005
Social Media Facebook Facebook:
Primary Contact Regan Roberts, Community Connector; Phone: 519-508-3663 Ext 1005; Email:
Alternate Contact Margaret Smart, Executive Director; Phone: 519-508-3663 Ext 1008; Email:

Agency Overview